Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Product Technical Specialist
Cnh
Drive product quality and reliability via data analysis, field issue support, and VOC leadership.
8d ago
$84,375 - $123,750
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Wichita, KS
Hybrid
Company Size
35,850 Employees
Service Specialisms
Agricultural machinery manufacturing
Construction equipment manufacturing
Parts & service
Financing
Leasing
Insurance
Digital technologies
Precision technology
Sector Specialisms
Agriculture
Construction
Hay and Forage
Livestock
Vineyards and Orchards
Methane Power Solutions
Small Grains
Municipal
Role
What you would be doing
help desk
field validation
voc initiatives
root cause
technical data
quality reports
- Ensure the overall support of Level 1 Technical Help Desk agents to ensure timely resolution response
- Develop, plan and execute field validation within the dealer network for improvement kits including time and complexity studies
- Lead and represent Voice of the Customer (VOC) initiatives for product field quality and reliability issues by identifying, clarifying, and defining improvement opportunities supported with facts and real data through end-user information gathered in ASIST, dealer/customer visits and other forms of customer feedback
- Recall parts, provide visual and written documentation, and accurate problem statements to support quality and reliability improvement projects. Participate in root cause identification and solution development (For complex field concerns through direct, hands-on field visits and dealer/customer interactions)
- Provide technical data and various product and production updates to level 1 agents and field personal to maintain consistent problem resolution for dealers and customers while maintaining consistent feedback
- Interface directly with customers and dealers to resolve issues and gather technical data for the CPM team
- Execute timely internal and external communication to assist in resolving field issues at all stages of the Current Product Management (CPM) process from identification and containment to resolution and campaign
- Maintain and distribute field quality and reliability reports to keep the platform stakeholders up-to-date of the latest field issues for full factual decision making and prioritization
- Lead, plan and facilitate field quality and reliability issue containment plans and communication to minimize additional warranty impact
What you bring
ms office
bachelor's degree
2+ years
statistical tools
tractor knowledge
7-step solving
- Working knowledge of Statistical tools
- Product knowledge of farm tractors and/or Construction Equipment preferred
- Experience using quality tools to solve problems
- Self-starter with ability to drive results
- 2+ years of technical experience with automotive, agricultural or construction equipment
- Plant manufacturing knowledge
- Bachelor's Degree in Mechanical, Agricultural, Engineering Discipline or related field
- Expert level user of MS Office applications with emphasis on Excel, Word, and PowerPoint
- Strong 7-Step problem solving skills with emphasis on technical root cause analysis and validation
- Excellent analytical skills
- Strong organizational and project management skills with the ability to work well both independently and as part of a cross-
- Tuition reimbursement
- Fertility & Family building support
- Adoption assistance
- Charitable contribution matching and Volunteer Time Off
- Parental leave
- Employee Assistance Programs
- Savings & Retirement benefits
- Flexible work arrangements
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
1999 Merger
Founding Through Merger
Originated from the merger of Case and New Holland, establishing a strong foundation in agricultural and construction machinery.
2013 Restructuring
Corporate Restructuring
Reorganized under Fiat Industrial and became publicly traded as CNH Industrial on the Amsterdam stock exchange.
170+ Countries
Worldwide Operations
Operates manufacturing and R&D facilities in over 170 countries, showcasing global reach and influence.
2024 Revenue
Annual Financial Performance
Reported multi-billion-dollar revenues, maintaining profitability despite workforce adjustments, highlighting financial resilience.
- The company lists on the NYSE and serves global markets with iconic brands like Case IH and New Holland.
- It designs and produces tractors, harvesters, backhoes and heavy equipment for agriculture and construction.
- Typical projects include supplying integrated machine fleets, digital solutions, financing and aftermarket services.
- A standout fact: in 2022 it spun off its Iveco commercial‑vehicle arm, refocusing on core farm and construction machinery.
- Customer-Centric Innovation
- Sustainability and Responsibility
- Integrity
- Collaboration
- Commitment to Excellence
- Diversity of Thought
2050 Net Zero
Greenhouse Gas Emissions Target
The company is committed to achieving net zero greenhouse gas emissions by 2050 through comprehensive strategies and innovative solutions.
30% CO2 Reduction
CO2 Emissions Target in Products
The company aims to reduce CO2 emissions in its products by 30% by 2030, reflecting a strong commitment to lowering its carbon footprint.
- Enhanced focus on alternative fuels and electrification
- Commitment to reducing the environmental footprint of manufacturing facilities
- Sustainable farming solutions that improve the quality of life for farmers and the environment
50% Gender Diversity
Gender Diversity Target
Aiming to achieve 50% gender diversity in leadership roles by 2030.
26% Women Representation
Women in Leadership
Currently, women represent 26% of global leadership roles.
- Implementing global training programs focused on inclusion
- Hiring initiatives aimed at increasing gender and racial diversity across all levels
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio