Field Technician / Fiber Splicer (DWDM)

Description

As a Field Technician, you will be at the heart of delivering cutting-edge telecommunications infrastructure that powers global connectivity. This is a hands-on role supporting both new build deployments and live network environments, working across installation, commissioning, and first-line maintenance activities for a diverse customer base.

You will work in dynamic field environments where precision, safety, and technical excellence are critical. Your work will directly impact network reliability, service quality, and customer satisfaction.

• Installation of metalwork, basket work, and basic rack-and-stack services.
• Provide first-line maintenance support to the existing customer base in line with SLAs.
• Respond to fault calls and perform hardware replacement with TAC assistance.
• Comply with company and local standards, procedures, protocols, and engineering KPIs.
• Continuity testing and test & measurement of fibre and copper runs.
• Carry out installation and commissioning activities in both project and maintenance environments.
• Participate in an out-of-hours on-call rota as required.
• Complete and submit all documentation and reports within agreed SLAs.
• Maintain Health & Safety and Engineering Quality standards at all times.

Requirements

TGS International are recruiting for a skilled Field Technician to support the delivery of high-performance telecommunications infrastructure for a leading telecoms services provider.

• PC literate, with strong working knowledge of Microsoft Office 365.
• Strong time-management skills with the ability to manage workload and meet SLAs.
• Entry-level Telecoms Commissioner capable of basic standalone product commissioning (“green light and connectivity”).
• Excellent written and spoken English with strong report-writing capability.
• Fault diagnosis using Ethernet and OSA testing procedures.
• Electrical connectivity of 240V AC and up to 48V DC to distribution panels (no power-up prior to certification).
• Experience installing and terminating cable management systems such as Commscope, AFL Global, Panduit, Corning, or equivalent.
• Hands-on experience with test equipment including Fluke, Viavi, EXFO, or equivalent.
• Fault diagnosis using OTDR testing procedures.
• Copper cable termination, including Cat “x” and E1.
• Full, valid US driving license.
• Fibre cable termination using fusion splicing techniques, including ribbon splicing.
• Experience building telecoms infrastructure from plans in line with Telcordia quality standards.
• Strong understanding of networking, optical transmission systems, and IP.
• Proven customer-facing experience in technical or field-based environments.
• Ability to work under pressure and influence others positively.
• Experience installing and commissioning equipment from vendors such as Ciena, Nokia, Juniper, Cisco, Infinera, or Huawei.
• Fibre and cable pulling, dressing, labelling, securing, and termination.
• Flexible and adaptable approach to work.

Benefits

Salary: $65,000 – $85,000

Training + Development

Interview process

Visa Sponsorship

Security clearance