Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
2 days ago
$170,000 - $190,000
Expert & Leadership (13+ years)
Full Time
Farmington, Connecticut, United States
Office Full-Time
Company Size
69,000 Employees
Service Specialisms
Sector Specialisms
Description
continuous improvement
kaizen events
opxl system
root cause
kpis dashboards
data analytics
The role is a strategic leadership position responsible for driving operational excellence and cultural transformation across the organization. It leverages Lean and data‑driven methodologies to improve process efficiency, reduce waste, and enhance quality, safety and customer satisfaction.
The Director will shape a global Continuous Improvement roadmap, partner with senior leaders to prioritize high‑impact initiatives, and champion the Otis Performance Excellence system. They will also develop learning curricula, facilitate Kaizen events, coach CI practitioners, and lead root‑cause analysis on critical issues.
- Lead development and execution of a global Continuous Improvement roadmap embedding Lean principles.
- Partner with senior leadership to prioritize initiatives that improve cost, quality, safety, and delivery.
- Champion the Otis Performance Excellence (OPXL) system to achieve operational excellence.
- Build and scale a learning curriculum, integrating CI training into enterprise platforms like Workday Learning.
- Facilitate Kaizen events and cross‑functional projects to eliminate waste and accelerate growth.
- Coach and mentor a network of CI practitioners and subject‑matter experts to deliver measurable outcomes.
- Drive Relentless Root Cause Analysis (RRCA) on critical quality and performance issues.
- Promote cultural transformation toward accountability, collaboration, and continuous learning.
- Establish KPIs and dashboards to monitor operational performance and project efficiency.
- Report cost savings, productivity gains, and reliability improvements to executive leadership.
- Apply advanced project management expertise using data‑driven decision making.
Requirements
bachelor's
master's
7‑10 yrs
lean
six sigma
strategic
The Director of Continuous Improvement position is based in Farmington, CT, with flexibility to work remotely near a major travel hub. It reports to the Continuous Improvement Center of Excellence Leader and was posted on January 7, 2026.
Success in this role requires a bachelor’s degree in engineering, business, quality or a related discipline, with a master’s preferred, and 7‑10 years of continuous improvement leadership experience. Candidates should have a proven track record with Lean, Six Sigma or Agile methodologies, strong strategic and change‑management skills, and excellent communication and analytical abilities.
- Hold a bachelor’s degree in Engineering, Business, Quality or a related field; master’s preferred.
- Possess 7‑10 years of experience leading continuous improvement initiatives with Lean, Six Sigma or Agile.
- Maintain certification in Lean/Six Sigma or equivalent (preferred).
- Demonstrate extensive experience in manufacturing, supply chain, warehousing, logistics or engineering.
- Exhibit strong strategic thinking, change‑management, and influencing skills at all organizational levels.
- Excel in communication, stakeholder engagement, and analytical problem solving.
Benefits
The salary range for this position is $170,000‑190,000, with compensation determined by factors such as education, experience, certifications, geographic location and performance.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
1853 Founded
Year of Establishment
Operates as a leader in vertical transportation solutions.
- Pioneered the first passenger elevator, revolutionizing urban transportation.
- Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
- Their work can be seen in iconic structures like the Burj Khalifa.
- Focuses on safety, efficiency, and sustainability in urban spaces.
- Advanced smart elevator systems enhance user experience and energy efficiency.
Culture + Values
- We put people at the center of everything we do.
- We are reliable, smart and focused on the future.
- We are creating a more personal, connected world.
- We roll up our sleeves to get it done.
Environment + Sustainability
50% Reduction
Emissions Target
Aims to cut Scope 1 and Scope 2 emissions by half by 2030.
100% Certification
Zero-Waste Goal
Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.
30% CO₂ Reduction
Emissions Achievement
Factories have reduced CO₂ emissions by more than 30% since 2015.
6.62M lbs Recycled
Waste Diversion
Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.
- Achieve carbon neutrality for factory electricity by 2030.
- Complete ISO 14001 certification for all factories by 2025.
- Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
- Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.
Inclusion & Diversity
34% Women Executives
Women in Leadership
34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.
26% Diverse Executives
Ethnic/Racial Diversity
26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.
56% Diverse Board
Diverse Representation
Over half of the Board members are women, ethnically diverse, or both.
100% Gender Parity
Gender Parity Target
Aiming for equal gender representation in executive ranks by 2030.
- Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
- A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.