Technical Training Manager

Description

• Facilitate/propel the sales process forward by lead generation and accelerating winning opportunities
• Assist in product liability investigations, depositions and trials, as needed.
• Move leads from training through the sales funnel.
• Interface with Product Management, Technical Service, Engineering, and Training departments to become familiar with product changes, new products, application opportunities, and training programs to impart this information to appropriate field personnel.
• Provide technical training expertise within region
• Provide supervision on problem jobs and identify individual training requirements
• Identify and recommend required training, troubleshooting, and sales & marketing collateral
• Design and develop technical training content for Weil-McLain School of Better Heating (training modules and materials) and facilitate training at the events
• Provide professional guidance and support at customer/contractor training meetings. Hold “Train the Trainer” meetings with sales team members prior to new product meetings with distributors and/or contractors.
• Act as technical expert at local, regional, and national tradeshows
• Communicate through a monthly report recurring product or service problems to Product Management and Engineering with copy to Regional Sales Managers
• Develop and conduct complex technical product/service seminars for contractors, distributors, utilities, engineers, and/or W/M field personnel

Requirements

• Demonstrates strong organizational skills, including follow up on action plans for individual and team members.
• Demonstrates teamwork abilities that allow for field input for changes and development of new products with engineering and marketing.
• Demonstrates strong professional and technical competency.
• Negotiation and problem-solving abilities that allow for win/win solutions for our distributors, contractors, engineers and Weil-McLain.
• Strong public speaking and presentation skills
• Five years of related hydronics industry and/or field sales experience
• Minimum of three years of experience with mechanical & electrical application for boiler installations
• Upwards of 50% travel in field
• Experience and familiarity with CRM tools – data capture, and reporting capabilities
• Basic computer skills, Word, Excel and PowerPoint
• High School education or equivalent required, Technical Bachelor’s degree or certificate strongly preferred.
• Presentation and communication of technical material to a diverse group.

Benefits

• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Educational assistance, leadership development programs, and recognition programs

Training + Development

Interview process

Visa Sponsorship

Security clearance