Provides directions to residents, visitors, and staff making connections with the correct responsible party as needed.
Assists with resident requests as needed.
Greet residents, visitors and staff and helps with their needs in a professional and compassionate manner.
Processes work orders/IDT’s and ensure they are given to correct department.
Answers phones according to facility policy, takes and relays messages for managers and staff. Screens calls.
Assists with tasks as assigned such as tracking facility keys and managers’ schedule.
Maintains work area to ensure a welcoming environment that is clean and sanitary. Restock supplies, refreshments, point of sale items, collateral, etc. as applicable.
Processes incoming and outgoing mail.
Performs clerical functions such as computer data entry, sorting and filing. This includes photocopying for residents and management staff.
Requirements
customer service
high school
communication
computer skills
interpersonal
Experience: 1 year of general office work required with a focus on customer service.
Education: Must have high school diploma or equivalent.
Mental: Must have good communication, comprehension, computer and interpersonal skills.
Benefits
Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more
Employee Discounts including Tickets, Retail, etc.
Dental, Vision, Life & AD&D Insurance and Flexible Spending accounts
Short-Term & Long-Term Disability coverage
Medical (both PPO & HDHP w/HSA) – National Church Residences pays, on average, 75-80% of all costs
Reimbursement for Tuition expenses
Paid Time Off (PTO) and Paid Holidays
Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay
Established with the mission to provide affordable housing to seniors.
Over 40,000 Residents
Residents Served
Operates communities across the United States, supporting tens of thousands of residents.
300+ Communities
Operational Presence
Manages a network of affordable housing communities nationwide.
Specializes in developing, managing, and operating affordable housing communities and healthcare services.
Offers a variety of housing models, including independent living, assisted living, and memory care.
Provides health services to enhance resident quality of life, such as home healthcare and wellness programs.
Known for creating communities that combine affordable housing with supportive services.
Focuses on sustainability and improving living conditions for vulnerable populations.
Culture + Values
We are dedicated to improving the lives of older adults and those in need by creating communities of service and care.
We are committed to quality, service, and providing opportunities for all to live their best lives.
Integrity, excellence, and stewardship are at the core of our actions, ensuring trust and the responsible management of resources.
We foster a culture of compassion, respect, and teamwork to create an environment where individuals are valued and supported.
We are passionate about providing affordable housing solutions and enhancing the well-being of the individuals and families we serve.
Environment + Sustainability
2050
Net Zero Target
Committed to achieving net zero carbon emissions by 2050.
Committed to reducing the environmental impact of properties and operations.
Energy efficiency is a core component of building designs, with a focus on sustainable materials and renewable energy solutions.
Prioritizes water conservation, waste reduction, and energy-efficient technologies in facility design and construction.
Ensures building longevity and resilience through green building certifications such as LEED.
Inclusion & Diversity
The company focuses on fostering an inclusive and diverse workplace culture where all employees feel valued and supported.
The organization sets clear objectives for diverse hiring and retention practices, aiming to create a workforce that mirrors the diversity of the communities they serve.
They provide comprehensive training programs to enhance cultural competence and awareness, promoting a more inclusive workplace environment.