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Mail Room - Floor Captain VA2447
Anabas
Anabas provides integrated facilities management services for a range of industries and sectors.
Manage mailroom, floor services, and facilities support for office environment
Arrange courier collections as required, managing all postal services to ensure smooth delivery of the mailroom services.
Conduct floor audits/ inspections throughout the day acting as the eyes and ears of the Workplace Experience Manger ensuring high standards of space operability, cleanliness and safety to deliver smooth client journey.
Support company policies, ensuring full compliance with the procedures that accompany these.
Assist with any client ad hoc duties where required.
Lead best practice behaviour within workspaces to encourage space usage in line with company vision, cultivating a culture of health & safety awareness.
Complete site inductions with all subcontractors to ensure a safe working environment is maintained at all times, escorting and supporting as required.
To undertake occasional kitchen checks, ensuring that the area is secure, safe and clean.
Service and maintain print/copy areas, including restocking of paper and removal / restocking of toner.
Distribute and collect mail and courier items to designated locations.
Ensure all relevant site manuals and records are up to date and available for inspection at any time.
Work in line with Equality & Diversity policy and report any incidents that are against the spirit of an inclusive work environment.
Conduct regular floor walks to ensure all spaces are presented to the highest standards, being the face of the facilities team and readily available to proactively assist clients.
Support and promote the values of Anabas and the client.
Coordinate the distribution and/or collection of personal deliveries as required.
Ensure the availability of workplace items is maintained to the required standards including stationery, cups, towels and water coolers.
To be responsible for placing and tracking replacement key orders
Take reasonable care of your own health and safety, and that of others, ensuring you comply with all Health & Safety procedures.
Collaborate with the Anabas team in assisting in small office moves
Ensure required levels of stationary stock are maintained, distributed to the service stations during floor walks to ensure these are constantly available, completing stock replenishment orders as required tracking and reporting usage and spend. Where necessary, assist in placing and tracking Amazon orders.
Ensure all hazards are reported and resolved in line with company health and safety procedures.
Manage the loading bay booking and registration of all subcontractors and deliveries in line with security and site SOP’s.
Ensure mail and deliveries are screened in line with security requirements.
Collaborate with the front-of-house team to ensure all meeting rooms and event spaces are set up to the required standards, ensuring all rooms are fit for purpose and all requirements organised and delivered on time.
Collaborate with other team members and service partners to ensure all required work is completed in a timely and safe manner to ensure facilities are maintained to the highest standards.
Be autonomous in your role, identifying and reporting any facilities related concerns to the relevant department practicing a “See it, Own it, Fix it” mentality, escalating any “critical” concerns to the Workplace Experience Manager.
Manage the availability, facility and operation of locker provisions for client team members.
What you bring
experience
microsoft office
fast-paced
communication
engagement
Demonstratable experience working within a similar role.
Able to competently use Microsoft Office package to a very good level.
Able to work well in a fast-paced environment.
Able to communicate professional, concise, and accurate information in written and verbal formats.
Communicate clearly and positively with staff at all levels to create a focus on employee engagement, business goals and develop a positive environment.
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