Talent Development Partner
Pinnacle Group Limited
Design and deliver induction, onboarding, and learning programs to build workforce capability.
2 days ago ago
£45,000 - £45,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
London, England, United Kingdom
Hybrid
Company Size
3,700 Employees
Service Specialisms
Property Management
Maintenance Services
Repairs and Refurbishment
Facilities Management
Energy Efficiency
Sustainability
Building Services
Construction Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
lms management
learning design
training reporting
capability framework
onboarding design
impact evaluation
- Operate as a trusted L&D advisor for senior management, line managers, and employees, addressing skills gaps and development needs.
- Support the management of budgets (including the apprenticeship levy), ensuring effective use of resources.
- Act as brand ambassador at careers events, apprenticeships, and in community or industry forums.
- Oversee record-keeping and reporting for training and development activities.
- Facilitate engaging workshops, courses, and group learning interventions for field and support colleagues.
- Partner with People, Operations, and Business Leaders to ensure smooth adoption of the process across all business units.
- Identify learning needs and design practical tools and resources to support manager effectiveness.
- Liaise with external training providers.
- Create and roll out a skills and capability framework for frontline managers.
- Be an active People Partner on change projects, delivering L&D expertise for transformation programmes and employee engagement actions.
- Design, deliver, and refine a range of learning solutions across the employee lifecycle — including leadership, compliance, technical, and behavioural skills.
- Regularly review content, delivery methods and accessibility to ensure excellence and compliance with legislation and internal policies.
- Deliver targeted learning interventions to build leadership and people management skills.
- Design, implement and evaluate a consistent organisation-wide induction and onboarding process.
- Oversee digital learning solutions (LMS), managing content development and reporting on training uptake and effectiveness.
- Provide individual and group coaching to managers and high-potential employees.
- Conduct organisational needs assessments and translate findings into targeted learning strategies aligned with business goals.
- Contribute to wider HR and development team activity and maintain professional development.
- Support succession planning, talent pipelines, and career development initiatives in partnership with leadership teams.
- Proactively stay informed about the latest trends, innovations, and technology in learning and talent development.
- Develop an Onboarding Policy that aligns with organisational culture, values, and compliance requirements.
- Evaluate the impact of all L&D interventions through data and feedback, driving a culture of continuous improvement.
What you bring
l&d
onboarding
e-learning
facilitation
skills framework
stakeholder
- Ability to create engaging learning resources and materials from scratch.
- Experience partnering with stakeholders to identify capability needs and translate them into practical development solutions.
- Proven background in a Learning & Development / Talent Development role, ideally within a fast-paced, multi-site service industry (e.g. facilities management, hospitality, retail, or property).
- Strong experience designing and delivering induction and onboarding programmes.
- Familiarity with e-learning platforms and digital content creation tools.
- Strong track record in designing and delivering training content (classroom, virtual, and blended learning).
- Strong facilitation and presentation skills, confident working with employees at all levels including senior leaders.
- Experience designing or implementing a skills framework / competency model.
- Season Ticket Loans
- Sick Pay Schemes
- Additional Annual Leave
- Retail Discounts
- Cycle to Work Scheme
- Maternity/paternity packages
- Private Medical Insurance
- Childcare Assistance
- Life Assurance
- Electric Vehicle Scheme
- Employee Assistance Programme
- Flexible Working Arrangements
- Personal Development Plans
- Enhanced Pension Scheme
- Company Car/Car Allowance
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
30 years
Years in Operation
The company has been operational for over three decades.
70,000 homes
Managed Properties
Overseeing a significant portfolio of mixed-tenure housing units across the UK.
160+ sites
Educational Facilities
Provides facilities management services to a wide range of educational institutions.
49,000 homes
Military Housing
Responsibly manages housing for Armed Forces families under long-term contracts.
- Projects range from award-winning large-scale regeneration in south London to integrated campus services for universities.
- Specialisms include mixed-tenure housing management, facilities management in education and community spaces, and workplace services.
- It stands out for vertically integrated delivery—from front-line caretaking and cleaning to technology-driven neighbourhood stewardship.
- Backed by investment arms like Pinnacle Spaces and Armadillo Analytics, it innovates in affordable homes and built-environment insights.
- Be smart, on time, polite and courteous, embrace diversity and take care of company property and the impact our work has on communities.
- Embrace the contributions of others, be inclusive in decision-making and get involved in areas outside your own work area and in the communities we work in.
- Do what you say you’re going to do, respect confidentiality and uphold the reputation of the company.
- Look for better ways of working, challenge poor behaviour and performance.
- Take personal responsibility, exceed individual objectives and make a positive difference by putting customers first, being responsive and solving their problems.
Net Zero by 2025
Emissions Reduction Target
Direct emissions reduction target set for 2025, aligned with Science Based Targets.
21% COâ‚‚ Reduction
Revenue Growth with Lower Emissions
Achieved a 21% reduction in CO₂ emissions per £1 million revenue despite a 43% increase in revenue since 2020.
38% Scope 1 Reduction
Emissions from Operations
Significant reduction in direct emissions from company operations.
127% EV Growth
Electric Vehicle Deployment
Increased the number of electric and hybrid vehicles in the fleet by 127% year-over-year, now comprising 23% of the fleet.
- Fleet electrification: 41 electric/hybrid vehicles deployed; now 23% of fleet.
- FY24 emissions per £1 million revenue: 78.77 tCO₂e, an 8% reduction from FY23.
74% Employees
Trust in Decision-Making
74% of employees feel trusted to make decisions independently in their roles.
79% Employees
Reflect Values
79% of employees believe their behavior aligns with company values.
70 Apprentices
Apprenticeship Enrolment
70 staff members participated in apprenticeship programs in FY24.
- Investors in People silver accreditation; noted for advanced organisational values, colleague empowerment, sustainability and continuous improvement culture.
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