Apprenticeship Processing Administrator

• Coordinate key processing stages from registration to completion, ensuring timely and accurate data entry
• Process candidate records, contracts, and documentation in line with agreed procedures and service standards
• Support the team with administrative duties including reports, correspondence, and communications
• Respond to routine queries from internal and external contacts, escalating complex matters as needed
• Identify and suggest improvements to processes and systems
• Maintain accurate records to support audit, compliance, and funding requirements

CITB is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. Candidates must be willing to undergo the requisite pre-employment vetting checks and procedures, including checks with past employers and the Disclosure and Barring Service. A basic PVG is required for this post.

• Familiarity with apprenticeship delivery or educational/training settings
• Organised and able to manage workload to meet deadlines
• Ability to work independently and collaboratively in a structured environment
• Ability to interpret and apply policies and procedures to ensure quality outcomes
• Experience in a compliance-led or regulated environment
• Experience using databases and Microsoft Office applications
• Strong attention to detail and accuracy in processing transactions
• Clear and confident communicator — written, verbal, and face-to-face

35 hours per week, Monday to Friday

£28,784 per annum

Fixed Term for 6 months

Safer Recruitment

• Life assurance (4x salary)
• Employee Assistance Programme
• 3 additional days Christmas shutdown
• Free onsite lunch
• 2 paid volunteering days per year
• Generous pension scheme (up to 9% employer contribution)
• 25 days holiday + bank holidays
• Free onsite parking
• 24/7 GP Services