Booth Attendant Valet

Description

• Handle guest concerns or issues related to valet services with empathy and efficiency, finding timely resolutions or escalating matters to Front Services management
• Foster positive guest relations by being approachable, courteous, and attentive to their needs during the valet parking process
• Ensure the proper functioning and cleanliness of equipment, such as ticketing machines and key storage systems
• Maintain the valet parking booth, ensuring a professional and organized setup
• Assist in managing parking logistics to optimize space and accommodate guest arrivals
• Coordinate with other hotel departments, such as the front desk, bell services, and transportation, to ensure a seamless guest experience
• Communicate with valet attendants to ensure a seamless flow of vehicles and timely retrieval for departing guests
• Collect valet parking fees from guests, accurately process payments, and maintain a secure cash handling process
• Provide guests with information about valet parking services, fees, and any other relevant details
• Manage the check-in process for guests' vehicles, recording necessary information, and handling key exchanges accurately

Requirements

• Knowledge of traffic flow management and valet parking best practices
• High school diploma or equivalent required
• Ability to maintain a valid Drivers’ License and clean driving record
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
• Proven experience in a similar guest service role within a luxury hotel, high-end resort, or upscale establishment
• Proficiency in using valet parking systems
• Excellent communication and interpersonal skills, with a polished and professional demeanor

Benefits

• Work in a fast-paced, busy, and somewhat stressful environment
• Welcome guests with a warm and friendly demeanor, creating a positive first impression upon their arrival

Training + Development

Interview process

Visa Sponsorship

Security clearance