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Community Manager - The Orleans
Peak Living
Manage community operations, staff, leasing, resident services, and finances.
8d ago
$65,000 - $70,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Memphis, TN
Onsite
Company Size
200 Employees
Service Specialisms
Property Management
Real Estate Investment
Property Development
Construction Services
Project Management
Design and Planning
Sector Specialisms
Residential
Student Housing
Affordable Housing
Senior Housing
Role
What you would be doing
rent collection
lease administration
budget management
market research
reporting
resident retention
- Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
- Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
- Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
- Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
- The Community Manager supervises all community associates.
- Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
- Lead the maintenance and management of budgeted occupancy, collections, and expenses.
- Assist in preparing all paperwork specific to new and renewal lease agreements.
- The Community Manager supports and participates in fulfilling the customer service and leasing standards.
- Collect, post, and deposit rents/security deposits and other community income daily.
- Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
- Direct all marketing efforts.
- Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
- Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
What you bring
college
cam
arm
driver's license
english
3 years
- College education, CAM or ARM certification preferred.
- A high school diploma or equivalent is required.
- Valid driver's license.
- Must have the ability to communicate in English.
- A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
- Medical, Dental, and Vision Plans
- Employee Referral Bonus Program
- Employee Assistance Program
- 3 Weeks of Paid Time Off (PTO)
- 10 Paid Holidays + 3 Floating Holidays
- 401k matching
- Employee Appreciation Events
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to create high-quality, well-managed multifamily properties that elevate communities.
- Focused on the acquisition, development, and management of residential and commercial properties across various markets.
- Known for building value through thoughtful property enhancements, increasing both marketability and tenant satisfaction.
- Over the years, has expanded into multiple regions, offering diverse residential living options to a broad audience.
- Expert in transforming underperforming assets into thriving communities that benefit both investors and residents.
- Their projects span from large-scale residential complexes to smaller, boutique urban developments.
- Distinct for integrating modern amenities, community spaces, and sustainable practices into their property offerings.
- The firm takes a hands-on approach to property management, ensuring both operational efficiency and customer satisfaction.
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