Infrastructure Leader - Global Hosting Services

Description

• Facilitate alignment between global and regional infrastructure strategies to ensure consistency and adaptability across geographies
• Develop and communicate multi-year roadmaps that align hosting capabilities with enterprise growth, sustainability, and modernization goals
• Partner with application, infrastructure, and security teams to ensure hosting platforms support business-critical workloads
• Promote diversity of thought and experience within the team to drive innovation and adaptability
• Drive continuous improvement initiatives within the department and cross-functionally; encourage others to identify areas of waste (process, time, etc.); ideate and execute action plans to create productivity
• Foster a high-performing, well-connected global team culture that emphasizes collaboration, accountability, curiosity, and innovation
• Collaborate with enterprise technical architects and cloud teams to ensure cohesive hybrid hosting strategies
• Partner with the Enterprise Services Team to ensure a consistent approach to orchestration, monitoring, and automation
• Continuously learn new capabilities and adjacent solutions in the global market, understand trends, and customer adoption criteria while building broad hybrid hosting services expertise within the organization
• Understand how IT infrastructure and services are directly aligned with the company's strategic objectives by regularly engaging with vendors and key business stakeholders focused on distributed and cloud technologies and solutions
• Partner closely with Global Infrastructure Service and Operations team to ensure high availability and reliability of the environment and support systems
• Consult while bringing guidance and direction across the enterprise to align programs and efforts that create standardization, simplification, and value for the company
• Ensure the success of platform lifecycle activities including patching, upgrades, capacity planning, and decommissioning through direct leadership and partnerships within the organization
• Leverage data and analytics to inform hosting decisions and continuously improve service delivery
• Develop and maintain a strong understanding of Owens Corning specific business processes and operations locally and globally
• Translate business strategy into hosting infrastructure priorities that drive measurable value across global operations
• Define and maintain the enterprise hosting strategy, encompassing platform selection, lifecycle planning, and technology evolution in partnership with the Technical Transformation Team
• Monitor industry trends and competitive benchmarks to inform hosting strategy and maintain a forward-looking infrastructure posture
• Champion proactive risk management and operational resilience through robust governance and lifecycle planning
• Actively engage across IT and business functions to ensure hosting strategies are integrated into enterprise-wide initiatives
• Maintain compliance with regulatory, security, and operational requirements across regions, systems, and applications
• Ensure hosting platforms meet performance, availability, and security standards while aligning with enterprise architecture and business objectives
• Serve as a key liaison with the cloud hosting team to ensure alignment and integration across hosting domains
• Act as a strategic advisor to business units and the Digital Manufacturing organization, identifying opportunities where hosting capabilities can enable innovation, agility, and competitive advantage
• Oversee the definition, delivery, support, and retirement of hosting platforms including Wintel, AIX, Linux, UX, and enterprise database environments
• Create an environment where talent is developed through effective performance management and evaluation
• Establish and enforce standards, policies, and best practices for enterprise hosting platforms
• Build and sustain strategic vendor and partner relationships that enhance service quality, innovation, and cost-effectiveness
• Align hosting investments with enterprise financial goals, ensuring cost-effective delivery and long-term sustainability
• Develop and execute a talent strategy that includes upskilling, mentoring, acquisition, and succession planning to ensure long-term team resilience and leadership continuity
• Lead a team of technical resources responsible for the health, scalability, and modernization of hosting platforms
• Build relationships within the organization, cross-functionally, and with key business stakeholders; continuously enhance connection to remain aligned with core objectives
• Collaborate with cross-functional teams such as HR, legal, and GIS on identity security solutions and automation and mobile capabilities.
• Create an inclusive environment where the team looks at you as a highly regarded leader and mentor
• Be engaged in personal development and stay updated on the latest information security trends and best practices.
• Drive continuous improvement initiatives across infrastructure, middleware, and database hosting environments
• Drive global hosting infrastructure growth by identifying opportunities to scale services efficiently and securely, and translating those opportunities into actionable initiatives
• Effectively build a high talent team using the appropriate mix of external resources, internal and external recruitment to satisfy near-term performance, longer-term succession needs, and to ensure the organization has the necessary outstanding talent
• Engage with vendors and industry partners to evaluate emerging technologies and influence platform direction
• Ensure direct reports have meaningful development objectives and robust development plans
• Build relationships with key suppliers to understand technology direction while driving best in class solutions that leverage automation, AI, and contemporary capabilities for the business

Requirements

• Proven ability to build strong relationships and inspire trust with multiple stakeholders to get results
• Deep knowledge of enterprise hosting platforms including Wintel, AIX, Linux, and UX
• Proven ability to solve short-term needs and balance that delivery with long-term strategies
• Familiarity with middleware platforms and job scheduling tools (e.g., Redwood)
• Bachelor's degree in computer science, Information technology, or related field
• Knowledge and working experience with IT Service Management platforms and capabilities (ServiceNow)
• Ability to travel domestically or internationally as required (10-20%)
• Solid track record of influencing leaders and leading organizations in goal setting and execution; demonstrated ability to lead change and manage resources globally
• Ability to recognize areas for improvement while building a path for progress by developing strong functional and business partnerships and alignment for change
• Strong track record in influencing cross-functional teams, coordinating complex projects/programs, and delivering outstanding results in a global, culturally diverse team environment
• In lieu of the minimum requirements listed, we are open to considering candidates who demonstrate exceptional leadership abilities to effectively lead, guide, and support a team of technical experts and practitioners.
• Ability to communicate complex technical services and support information clearly and confidently across all levels of the organization, ensuring alignment with broader organizational strategies and goals
• Strong understanding of compute and storage hardware, virtualization technologies (e.g., VMware), and enterprise database hosting
• Ability to collaborate and demonstrate a team-oriented partnership with a focus on delivering results
• 10+ years of experience in enterprise infrastructure or hosting roles, with at least 3 years in a leadership capacity
• Demonstrated abilities to set global third-party sourcing strategies, manage the execution of projects through third parties and deliver strong effective relationships
• Well-versed with IT policies and procedures, methodologies, technology standards, protocols, roadmaps, services, and operations
• Knowledge of infrastructure technology including hardware and software along with IT operations; or ability to quickly learn

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance