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Workplace Services Coordinator - Mail
Jll
Manage workplace spaces and mailroom operations, ensuring service quality.
14d ago
Junior (1-3 years)
Full Time
San Francisco, CA
Hybrid
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
inventory management
mail handling
work orders
process improvement
site inspections
customer service
- Maintain Supply Inventory - Ensure work spaces are fully stocked and ready for use with a cost conscious approach to resource management
- Process, sort, and distribute all incoming and outgoing mail, packages, and deliveries with speed and responsiveness while maintaining accurate electronic logs and records with operational rigor
- Create Exceptional Spaces - Maintain conference rooms, common areas, and work spaces with operational rigor, including removing clutter and ensuring space readiness for optimal productivity
- Deliver Outstanding Customer Service - Address inquiries and solve problems with speed and responsiveness, ensuring client satisfaction and positive experiences
- Manage Work Orders - Track tickets, assign tasks, and verify completion within SLA requirements, demonstrating accountability for service excellence
- Support Special Events - Assist with power needs and supplies for campus events within your building assignments, integrating across teams and departments
- Identify and implement process improvements to increase efficiency in mail operations using data-driven insights and cost conscious approaches
- Drive Continuous Improvement - Apply data-driven insights to identify opportunities and implement future-forward enhancements to service delivery
- Support reception duties as needed, creating positive first impressions through exceptional customer service while managing visitor tracking and security access with speed and responsiveness
- Research delivery tracking information and resolve any mail or package-related issues for clients, taking accountability for complete mail service management
- Ensure compliance with postal regulations and procedures while handling sensitive mail with appropriate care and attention to detail, reflecting operational rigor
- Conduct Regular Site Inspections - Proactively identify and address issues before they impact the workplace experience
- Maintain organized mail room operations including regular inspections and proactive inventory management of supplies
What you bring
microsoft office
driver's license
data analysis
problem solving
facilities mgmt
cost management
- Capacity to lift or move objects up to 50 pounds
- Technology proficiency with Microsoft Office or Google Workplace Suite
- Ability to gather and apply data-driven insights to improve workplace experience
- Problem-solving abilities and attention to detail demonstrating operational rigor
- 2-3 years of administrative, facilities management, or hospitality experience
- Understanding of Cost Conscious resource management principles
- Self-motivation with exceptional organizational skills and accountability for outcomes
- Valid driver's license for operating company vehicles
- Proactive mindset to anticipate and address workplace needs before they become issues
- Knowledge of current postal codes, procedures, and regulations
- Strong communication skills and customer-focused mindset that facilitates integration across teams
- Ability to walk campus throughout the day
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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