Community Associate at International Workplace Group Plc in Durham, NC | Kablio

Role

Description

Requirements

customer service

legal eligibility

ms office

business casual

adaptability

A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Legally eligible to work in the Country you are applying within and at least 18 years old
Experience and confidence using MS Office and other basic IT equipment
A professional workplace community (business casual attire required)
Positive, enthusiastic, and able to adapt to fast-changing situations

Benefits

Competitive 401K Program, with a Company match
Training and development opportunities aligned with great career path opportunities
11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
A quarterly bonus plan program, plus an hourly rate of $18.50
A bright and inspiring work environment
Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$3.7B Revenue

Annual Revenue

Generates nearly $3.7 billion in annual revenue, showcasing strong financial performance.

300,000 Employees

Global Workforce Impact

Secured major deals serving 300,000 employees at NTT and 95,000 at Standard Chartered.

4,000 Locations

Global Presence

Operates over 4,000 locations across 120 countries under leading workspace brands.

$19M Net Profit

Financial Performance

Achieved a net profit of $19 million in 2024, reflecting profitability and growth.

Founded in Brussels in 1989 by entrepreneur Mark Dixon after struggling to find small-quality office space.
Listed on the London Stock Exchange in 2000 and rebranded as IWG in 2024 with dual headquarters in Switzerland and Jersey.
Generates nearly US$3.7 billion in annual revenue, with US$510 million operating income and US$19 million net profit in 2024.
Operates over 4,000 locations across 120 countries under brands like Regus, Spaces, HQ, Basepoint and Signature.
Delivers flexible work solutions—from hourly coworking to long-term leases—to startups, SMEs and global enterprises.
Expanded aggressively into suburban and transport-hub locations, pioneering work-on-the-go from airports and rail stations.
Survived Chapter 11 restructurings during past downturns and emerged stronger, leading the post-COVID hybrid workspace boom.

Culture + Values

A culture of collaboration and innovation is fostered.
Flexible, dynamic environments are created to enable people and businesses to thrive.
The diverse needs of customers are valued, with a focus on providing them with the tools they need to succeed.
All actions are conducted with integrity, aligning with core values.
Continuous improvement is prioritized, with a focus on enhancing the customer experience.

Environment + Sustainability

2040

Net Zero Target Year

Aiming to achieve Net Zero carbon emissions.

Committed to reducing environmental impact through energy efficiency and waste management.
Focus on implementing sustainable solutions in their global real estate portfolio.
Offer eco-friendly office spaces promoting low-carbon footprints in the workplace.
Dedicated to sustainable sourcing and reducing non-renewable resource consumption.

Inclusion & Diversity

We are committed to creating an inclusive and diverse workplace where everyone can succeed.
Promotes equal opportunities for all employees, regardless of gender, ethnicity, or background.
Set clear targets to improve gender diversity at all levels of the organization.
Works to ensure gender parity in leadership positions and offers mentorship programs to support diverse talent.

Articles

Careers FAQ

News & Views

Meet the Board

Annual report & Latest results

Company

Overview

$3.7B Revenue

Annual Revenue

Generates nearly $3.7 billion in annual revenue, showcasing strong financial performance.

300,000 Employees

Global Workforce Impact

Secured major deals serving 300,000 employees at NTT and 95,000 at Standard Chartered.

4,000 Locations

Global Presence

Operates over 4,000 locations across 120 countries under leading workspace brands.

$19M Net Profit

Financial Performance

Achieved a net profit of $19 million in 2024, reflecting profitability and growth.

Founded in Brussels in 1989 by entrepreneur Mark Dixon after struggling to find small-quality office space.
Listed on the London Stock Exchange in 2000 and rebranded as IWG in 2024 with dual headquarters in Switzerland and Jersey.
Generates nearly US$3.7 billion in annual revenue, with US$510 million operating income and US$19 million net profit in 2024.
Operates over 4,000 locations across 120 countries under brands like Regus, Spaces, HQ, Basepoint and Signature.
Delivers flexible work solutions—from hourly coworking to long-term leases—to startups, SMEs and global enterprises.
Expanded aggressively into suburban and transport-hub locations, pioneering work-on-the-go from airports and rail stations.
Survived Chapter 11 restructurings during past downturns and emerged stronger, leading the post-COVID hybrid workspace boom.

Culture + Values

A culture of collaboration and innovation is fostered.
Flexible, dynamic environments are created to enable people and businesses to thrive.
The diverse needs of customers are valued, with a focus on providing them with the tools they need to succeed.
All actions are conducted with integrity, aligning with core values.
Continuous improvement is prioritized, with a focus on enhancing the customer experience.

Environment + Sustainability

2040

Net Zero Target Year

Aiming to achieve Net Zero carbon emissions.

Committed to reducing environmental impact through energy efficiency and waste management.
Focus on implementing sustainable solutions in their global real estate portfolio.
Offer eco-friendly office spaces promoting low-carbon footprints in the workplace.
Dedicated to sustainable sourcing and reducing non-renewable resource consumption.

Inclusion & Diversity

We are committed to creating an inclusive and diverse workplace where everyone can succeed.
Promotes equal opportunities for all employees, regardless of gender, ethnicity, or background.
Set clear targets to improve gender diversity at all levels of the organization.
Works to ensure gender parity in leadership positions and offers mentorship programs to support diverse talent.

Articles

Careers FAQ

News & Views

Meet the Board

Annual report & Latest results