Work Scheduling Coordinator Assc. - Work Scheduling Coordinator
American Electric Power
Provides electric power to millions through transmission, distribution, and renewable energy solutions.
Schedules and coordinates distribution line and service work, managing resources and customer needs.
9 days ago ago
$54,063 - $79,369
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Lynchburg, VA
Onsite
Company Size
17,000 Employees
Service Specialisms
Electric power generation
Electric transmission
Electric distribution
Site selection
Economic development
Grid reliability
Transmission upgrades
Infrastructure investment
Sector Specialisms
Energy
Infrastructure
Commercial
Residential
Renewable Energy
Solar
Wind
Grid Solutions
Role
Description
outage scheduling
technical consultation
stakeholder coordination
crew performance
schedule negotiation
service restoration
Assist in scheduling planned Customer Service outages
Providing technical knowledge and consultation to Customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and Company Policies relating to installation of new or existing electrical service.
Coordinating with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to ensure Customer deadlines are met.
Schedule and assist with other job related functions such as training and meetings.
Assist in coordinating planned outages and service restoration activities.
Assist in reviewing crew productivity and performance factors weekly.
Negotiating with Service Supervisors, Contract Construction Supervisors, and Customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts.
Coordinating with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure work prerequisites are met.
Requirements
4 years
dwms
spectrum
macss/ops
associate's
analytical
Minimum of 4 years' experience in distribution line operations including good working knowledge of distribution work processes and procedures.
Strong analytical and organizational skills, and the ability to effectively prioritize work are required. Must be proficient in the operation of computer systems in a Windows environment and have the ability to learn new and complex systems. A working knowledge of DWMS, SPECTRUM, and MACSS/OPS is preferred.
Strong analytical and organizational skills, and the ability to effectively prioritize work are required. Must be proficient in the operation of computer systems in a Windows environment and have the ability to learn new and complex systems. A working knowledge of DWMS, SPECTRUM, and MACSS/OPS.
Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; need for new distribution construction; need for specifying prerequisites for the job such as field engineering, tree trimming, electrical inspection, or special metering.
Progression through work scheduling assistant job family or a minimum of 2 years' experience in distribution operations including good working knowledge of distribution work processes and procedures.
Associate's degree in engineering technology and two years' experience in distribution operations; or high school diploma with experience listed below.
Associate's degree in engineering technology or high school diploma with experience as listed below.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Powers millions across the United States with a vast electric transmission and distribution network.
Has been a leader in the transformation of the energy sector for over a century.
Focuses on reliable power generation, cutting-edge energy solutions, and a growing commitment to renewables.
Operates one of the largest electricity transmission networks in the U.S., delivering energy to homes, businesses, and industries.
Has a legacy of pioneering innovative technologies and projects to improve grid reliability and energy efficiency.
Is expanding its footprint in the renewable energy sector, including solar and wind power projects that are helping shape the future of energy.
Undertakes large-scale projects such as major power plant construction, infrastructure upgrades, and renewable energy installations, supporting both industrial and residential clients.
Is dedicated to sustainable energy and modernizing grid infrastructure, making it an influential player in the energy transition.
Culture + Values
Safety is a top priority in everything we do, ensuring the well-being of employees, customers, and communities.
We operate with the highest standards of ethics and transparency in all our work.
Our primary focus is on meeting and exceeding customer needs to help them achieve success.
We commit to excellence across all business operations and customer experiences.
We are dedicated to innovation, leveraging new technologies and ideas to enhance efficiency and solve challenges.
Collaboration is key to our success, as we work together across teams to achieve common goals.
Environment + Sustainability
Net-zero by 2050
Ambitious climate target
The company aims to achieve net-zero carbon emissions by 2050, aligning with global efforts to combat climate change.
60% CO2 reduction
Emissions decrease since 2005
The company has achieved a 60% reduction in CO2 emissions since 2005, demonstrating significant progress in lowering its environmental footprint.
Committed to reducing greenhouse gas emissions in line with the Paris Agreement.
Investing in renewable energy, including wind and solar, with plans to expand clean energy generation.
Transitioning to cleaner energy sources and modernizing infrastructure to support sustainability.
Inclusion & Diversity
30% of workforce are women
Representation of Women
Women account for 30% of the company's global workforce, reflecting a notable effort toward gender diversity.
38% of workforce are people of color
Representation of People of Color
People of color make up 38% of the company's workforce, highlighting efforts to promote racial diversity.
Commitment to creating an inclusive culture that values diverse perspectives.
Goal to increase the representation of women and people of color in leadership roles.
Ongoing investment in leadership development programs to promote diversity in leadership.