Office Manager at Metro Rod in Exeter, England, United Kingdom | GBP35,000-45,000 | Kablio

Role

Description

admin systems

purchase orders

project planning

scheduling

record management

supplier management

Maintain company records, policies, and documentation to comply with ISO or industry standards
Coordinate internal communications, ensuring information flows effectively between office and site teams
Collaborate with cross-functional teams to develop project plans and timelines
Monitor project progress and ensure adherence to deadlines
Support with purchase orders, invoices, and expense reconciliation
Assist with maintaining compliance documentation for audits
Liaising with Engineers
Manage supplier accounts and assist with procurement of materials
Assisting with organising vehicle repairs and maintenance
Provide support to team members
Day-to-day management of the office
Processing quotations
Implement and maintain administrative systems to support site operations and project delivery
Role involves some on-call work (managing the phone some weekdays between 5 and 7pm and some weekends)
Planning and scheduling works to be completed

Requirements

problem-solving

office management

report writing

communication

sssts

team motivation

Strong problem-solving skills
Proven office management experience within a technical/similar environment
Ability to write detailed reports and documentation
Excellent communication and interpersonal skills
Willingness to complete SSSTS course, and possibly SMSTS
Confident and positive character, able to motivate a team
Able to build lasting working relationships across the board - within the Franchise and wider business
Skilled at working within a fast-paced operational environment
Multi-tasking ability

Benefits

Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat 10% off at Pizza Hut, 10% off at Green King and many more
20 days holiday, plus bank holidays
Ongoing Health & Safety and new skills training
Personal development
Company Pension
28 Days paid holidays

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to provide reliable and effective drainage solutions across the UK.
Specializes in both emergency drainage services and proactive maintenance for residential, commercial, and industrial clients.
Known for delivering fast response times, often within hours, ensuring minimal disruption to customers.
Offer a wide range of services, from blocked drains to full system installations, inspections, and repairs.
Services are available nationwide, backed by a fleet of fully equipped vehicles and expert technicians.
Expert in managing large-scale infrastructure projects, offering tailored drainage solutions for utilities and transport sectors.
Committed to continuous improvement, using state-of-the-art technology like CCTV inspections and high-pressure water jetting.
Regularly called upon to tackle challenging drainage problems in both urban and remote locations, showcasing adaptability.

Culture + Values

Service that is safe, professional and honest
Governing principles are at the heart of everything we do
Balance development of customer opportunities, staff reward, community support and environmental sustainability
Annual pay review and paying employees at least National Living Wage
Tailored coaching, training and succession planning to develop future leaders

Environment + Sustainability

2030

Net Zero Commitment

Committed to achieving net zero by 2030 through staged CO₂ reduction and tree-planting initiatives.

10,000

CO₂ Offset Mileage

Planted trees have offset over 10,000 miles of CO₂ sequestration, contributing to carbon neutrality efforts.

85%

Depot Coverage

Over 85% of commercial businesses are within a 1-hour drive of UK depots, reducing travel emissions.

Top 25%

Global Sustainability Ranking

Awarded EcoVadis Silver Medal, placing in the top 25% globally for sustainability performance.

Franchisees investing in electric vehicles
Eco-policy includes reducing raw material, chemical and non-hazardous waste
‘Reduce, Re-use, Recycle’ mantra embedded
Trees planted via ReviewForest/Eden Reforestation: one per Google review
Waste and effluent disposed at licensed facilities; interceptor maintenance with EA consignment notes
Pollution-prevention services prevent FOG, effluent, chemical discharge, and reduce environmental risk

Inclusion & Diversity

20 jobs

Jobs Created

20 new jobs created in Merseyside via a Peel Ports contract.

Ensures equal opportunity for those in greatest need or facing disadvantage.
Tackles unemployment by training unskilled workers, military leavers, and ex-offenders.
Provides school-leaver apprenticeship schemes (ITOL).
Conducts annual pay reviews to ensure payments meet or exceed the National Living Wage.

Articles

Services

Description

admin systems

purchase orders

project planning

scheduling

record management

supplier management

Maintain company records, policies, and documentation to comply with ISO or industry standards
Coordinate internal communications, ensuring information flows effectively between office and site teams
Collaborate with cross-functional teams to develop project plans and timelines
Monitor project progress and ensure adherence to deadlines
Support with purchase orders, invoices, and expense reconciliation
Assist with maintaining compliance documentation for audits
Liaising with Engineers
Manage supplier accounts and assist with procurement of materials
Assisting with organising vehicle repairs and maintenance
Provide support to team members
Day-to-day management of the office
Processing quotations
Implement and maintain administrative systems to support site operations and project delivery
Role involves some on-call work (managing the phone some weekdays between 5 and 7pm and some weekends)
Planning and scheduling works to be completed

Requirements

problem-solving

office management

report writing

communication

sssts

team motivation

Strong problem-solving skills
Proven office management experience within a technical/similar environment
Ability to write detailed reports and documentation
Excellent communication and interpersonal skills
Willingness to complete SSSTS course, and possibly SMSTS
Confident and positive character, able to motivate a team
Able to build lasting working relationships across the board - within the Franchise and wider business
Skilled at working within a fast-paced operational environment
Multi-tasking ability

Benefits

Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat 10% off at Pizza Hut, 10% off at Green King and many more
20 days holiday, plus bank holidays
Ongoing Health & Safety and new skills training
Personal development
Company Pension
28 Days paid holidays

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to provide reliable and effective drainage solutions across the UK.
Specializes in both emergency drainage services and proactive maintenance for residential, commercial, and industrial clients.
Known for delivering fast response times, often within hours, ensuring minimal disruption to customers.
Offer a wide range of services, from blocked drains to full system installations, inspections, and repairs.
Services are available nationwide, backed by a fleet of fully equipped vehicles and expert technicians.
Expert in managing large-scale infrastructure projects, offering tailored drainage solutions for utilities and transport sectors.
Committed to continuous improvement, using state-of-the-art technology like CCTV inspections and high-pressure water jetting.
Regularly called upon to tackle challenging drainage problems in both urban and remote locations, showcasing adaptability.

Culture + Values

Service that is safe, professional and honest
Governing principles are at the heart of everything we do
Balance development of customer opportunities, staff reward, community support and environmental sustainability
Annual pay review and paying employees at least National Living Wage
Tailored coaching, training and succession planning to develop future leaders

Environment + Sustainability

2030

Net Zero Commitment

Committed to achieving net zero by 2030 through staged CO₂ reduction and tree-planting initiatives.

10,000

CO₂ Offset Mileage

Planted trees have offset over 10,000 miles of CO₂ sequestration, contributing to carbon neutrality efforts.

85%

Depot Coverage

Over 85% of commercial businesses are within a 1-hour drive of UK depots, reducing travel emissions.

Top 25%

Global Sustainability Ranking

Awarded EcoVadis Silver Medal, placing in the top 25% globally for sustainability performance.

Franchisees investing in electric vehicles
Eco-policy includes reducing raw material, chemical and non-hazardous waste
‘Reduce, Re-use, Recycle’ mantra embedded
Trees planted via ReviewForest/Eden Reforestation: one per Google review
Waste and effluent disposed at licensed facilities; interceptor maintenance with EA consignment notes
Pollution-prevention services prevent FOG, effluent, chemical discharge, and reduce environmental risk

Inclusion & Diversity

20 jobs

Jobs Created

20 new jobs created in Merseyside via a Peel Ports contract.

Ensures equal opportunity for those in greatest need or facing disadvantage.
Tackles unemployment by training unskilled workers, military leavers, and ex-offenders.
Provides school-leaver apprenticeship schemes (ITOL).
Conducts annual pay reviews to ensure payments meet or exceed the National Living Wage.

Articles

Services