Assist in collecting rent, maintaining records of receipt, and keeping resident records updated.
Appropriately answer incoming calls and make outbound phone calls.
Ensure all postings (EEOC, labor law, Fair Housing, etc.) are up-to-date and up to company standards and applicable law.
Respectfully greet and speak to all staff, residents, and guests.
Answer questions presented by staff, residents, and guests in an accurate manner.
Ensure compliance with all legal and company policies and procedures.
With approval from supervisor, market the property(ies) and focus on obtaining leases for vacant or upcoming vacant units.
Make recommendations to management regarding needed tasks to ensure maximum efficiency and effectiveness.
Requirements
high school
associate
driver’s license
housing cert
2+ yrs
teamwork
Education: High School Diploma
Physical Abilities: Ability to be exposed to the elements, ability to: lift, pull, push, bend (up to 50 pounds), ability to walk across a multitude of surfaces, exposure to basic household chemicals with occasional need for PPE due to construction chemicals or higher-level chemicals being used.
This position may require up to 20% travel
Certifications: Any Affordable Housing or Financial Certification
Experience: 2+ years of customer service, business, sales, or housing experience