Desktop Support Specialist at Viaplus in Atlanta Metropolitan Area | Kablio

Role

Description

desktop installation

printer setup

inventory management

office365 admin

help desk

backup monitoring

kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds.

In this role, you will be responsible for a variety of tasks as outlined below. The order of the duties listed does not represent their importance or the percentage of time dedicated to each duty.

employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee

Install and configure all end-user Windows desktops and laptops and maintain current corporate standards through repair and upgrade.
Install and configure desktops, laptops, printers, and other end-user equipment using current corporate standards.
Manage and maintain IT inventory, ensuring accurate tracking, timely updates and proper documentation of all hardware and software assets.
Administer Office 365 and support Microsoft Teams.
Manage Help Desk requests, providing frontline support for all issues regarding end-user computing.
Perform routine System Checks.
Install and configure end-user software using current corporate standards.
Includes installation of new software releases and system upgrades, evaluation, and installation of patches.
Submit PO requisitions for equipment as needed.
Maintenance of hardware and software standards through updates, upgrades, repairs, and installation of patches and fixes.
Monitor system backups and assist with system recovery testing.
Support and maintain IT policies and procedures to ensure industry and company compliance are upheld.

Requirements

2 years

fast-paced

problem solving

customer service

technical aptitude

bachelor's

will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop,

Minimum of two (2) years of relevant experience preferred
Ability to work in an extremely fast-paced environment with varying duties assigned
Strong analytical and problem-solving skills (essential)
Professional, courteous, friendly demeanor and exceptional customer service skills
Fast learner with strong technical aptitude, attention to detail and follow-up skills
Bachelor's degree in applicable field of study preferred or equivalent combination of education, certification, and job experience may be considered.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

is a leading player in the infrastructure and technology services industry, known for its innovative approach to solving complex challenges.
has been at the forefront of delivering large-scale infrastructure projects that span a variety of sectors including energy, utilities, and water resources.
specializes in creating sustainable, efficient, and scalable solutions tailored to its clients' needs.
has a commitment to leveraging cutting-edge technology and engineering expertise, making it a trusted partner for both public and private sector clients.
is recognized for its dynamic and agile approach to delivering projects on time and within budget, ensuring high-quality standards and client satisfaction.
has grown steadily, earning a strong reputation for its ability to integrate technological innovation with infrastructure expertise, ensuring future-ready solutions.
has become synonymous with excellence in large-scale infrastructure development, from complex transportation systems to sustainable energy projects.

Culture + Values

Technical innovation and promoting a positive mobility experience for all
Commitment to safety as a shared responsibility
Providing drivers with a positive experience by offering technical innovations

Environment + Sustainability

30% CO₂ Emissions Reduction

Carbon Footprint Improvement

Achieved a significant reduction in Scope 1 & 2 greenhouse gas emissions compared to 2019 levels by 2023.

Aligned sustainability efforts with eight UN Sustainable Development Goals
Integrated sustainability into core business strategy with Board oversight
Work with peers to standardize measurement of climate impact in productions and streaming
TCFD-aligned disclosures on climate-related financial risks

Inclusion & Diversity

41% Women

Gender Balance in Workforce

Highlighting the current gender distribution within the workforce.

45+ Nationalities

Workforce Diversity

Reflecting the global representation across teams.

Advancing diversity, inclusion & well-being as a primary sustainability focus area

Articles

About Us

Careers

Role

Description

desktop installation

printer setup

inventory management

office365 admin

help desk

backup monitoring

kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds.

In this role, you will be responsible for a variety of tasks as outlined below. The order of the duties listed does not represent their importance or the percentage of time dedicated to each duty.

employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee

Install and configure all end-user Windows desktops and laptops and maintain current corporate standards through repair and upgrade.
Install and configure desktops, laptops, printers, and other end-user equipment using current corporate standards.
Manage and maintain IT inventory, ensuring accurate tracking, timely updates and proper documentation of all hardware and software assets.
Administer Office 365 and support Microsoft Teams.
Manage Help Desk requests, providing frontline support for all issues regarding end-user computing.
Perform routine System Checks.
Install and configure end-user software using current corporate standards.
Includes installation of new software releases and system upgrades, evaluation, and installation of patches.
Submit PO requisitions for equipment as needed.
Maintenance of hardware and software standards through updates, upgrades, repairs, and installation of patches and fixes.
Monitor system backups and assist with system recovery testing.
Support and maintain IT policies and procedures to ensure industry and company compliance are upheld.

Requirements

2 years

fast-paced

problem solving

customer service

technical aptitude

bachelor's

will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop,

Minimum of two (2) years of relevant experience preferred
Ability to work in an extremely fast-paced environment with varying duties assigned
Strong analytical and problem-solving skills (essential)
Professional, courteous, friendly demeanor and exceptional customer service skills
Fast learner with strong technical aptitude, attention to detail and follow-up skills
Bachelor's degree in applicable field of study preferred or equivalent combination of education, certification, and job experience may be considered.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

is a leading player in the infrastructure and technology services industry, known for its innovative approach to solving complex challenges.
has been at the forefront of delivering large-scale infrastructure projects that span a variety of sectors including energy, utilities, and water resources.
specializes in creating sustainable, efficient, and scalable solutions tailored to its clients' needs.
has a commitment to leveraging cutting-edge technology and engineering expertise, making it a trusted partner for both public and private sector clients.
is recognized for its dynamic and agile approach to delivering projects on time and within budget, ensuring high-quality standards and client satisfaction.
has grown steadily, earning a strong reputation for its ability to integrate technological innovation with infrastructure expertise, ensuring future-ready solutions.
has become synonymous with excellence in large-scale infrastructure development, from complex transportation systems to sustainable energy projects.

Culture + Values

Technical innovation and promoting a positive mobility experience for all
Commitment to safety as a shared responsibility
Providing drivers with a positive experience by offering technical innovations

Environment + Sustainability

30% CO₂ Emissions Reduction

Carbon Footprint Improvement

Achieved a significant reduction in Scope 1 & 2 greenhouse gas emissions compared to 2019 levels by 2023.

Aligned sustainability efforts with eight UN Sustainable Development Goals
Integrated sustainability into core business strategy with Board oversight
Work with peers to standardize measurement of climate impact in productions and streaming
TCFD-aligned disclosures on climate-related financial risks

Inclusion & Diversity

41% Women

Gender Balance in Workforce

Highlighting the current gender distribution within the workforce.

45+ Nationalities

Workforce Diversity

Reflecting the global representation across teams.

Advancing diversity, inclusion & well-being as a primary sustainability focus area

Articles

About Us

Careers