Description

The Assistant Manager – Car Park Compliance role is central to the success of the car‑park operation. It ensures payment‑card industry compliance, setting up contracts and verifying that sites meet P2PE PCI‑DSS standards, while also overseeing the installation and service levels of car‑park machinery and terminals.

The officer acts as the lead for site‑based queries and supplier communications, and may be required to perform other duties as reasonably needed.

• Manage incoming/outgoing communications, responding professionally and promptly.
• Serve as first point of contact for parking queries, fostering positive relationships with sites, partners, and stakeholders.
• Maintain and update the asset register, track equipment and PCI compliance, and provide monthly DataStation reports.
• Support operational management including equipment updates, contract documentation, and EV contract setup.
• Assist in distributing policies, processes, and procedures to sites and suppliers.
• Deliver and eventually manage PCI‑DSS training for on‑site staff at new locations.
• Utilise and maintain Proactis SRM and P2P systems (training provided).
• Download, organise, and reconcile card transactions and financial reports.
• Produce required reports, letters, emails, memos, and other documentation.
• Contribute to development and management of Power BI reporting for car‑park data.
• Keep up‑to‑date with legislation, industry standards, and best practices to promote compliance.
• Support benchmarking, tender processes, and projects, with opportunity for CIPS or ISA qualification.
• Ensure issues are addressed with the Car Park Supply Chain Lead and relevant stakeholders.
• Work independently and collaboratively under guidance of the Car Park Supply Chain Lead.
• Provide excellent customer service with a polite, helpful, professional approach.
• Handle confidential information discreetly.
• Organise, prioritize, multitask, and meet deadlines across multiple projects.

Requirements

The position works Monday‑Friday, 8:30 am to 5 pm, includes UK travel and offers the benefits outlined in the company Benefits Booklet.

• Conduct audits or deliver training (highly desirable).
• Communicate clearly verbally and in writing, maintaining a pleasant telephone manner.
• Pay meticulous attention to detail and demonstrate a strong work ethic.
• Exhibit reliability, professional appearance, calm adaptability, and focus across tasks.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance