Escalator Engineer - Service Call Out

Company logo
Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Maintain and repair London Underground escalators to ensure safe operation.
14 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Brentford, England, United Kingdom
Field
Company Size
69,000 Employees
Service Specialisms
Maintenance Services
Installation Services
Modernization Services
Engineering Services
Consulting Services
Project Management
Design Services
Technical Services
Sector Specialisms
Buildings
Residential
Commercial
Transport
Utilities
Government
Role
What you would be doing
client liaison
breakdown response
portfolio management
escalator repair
  • Liaise directly with the customer while on site to build a good working relationship
  • Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
  • Work within London Underground network, managing the portfolio of escalator's within it
  • Carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation
What you bring
escalator engineer
mechanical
electrical
digital tools
nvq level 3
uk driver
  • You must be an experienced escalator engineer with in-depth knowledge of a variety of different brands of equipment
  • You are curious, adaptable, and you know how to work alone or in a team
  • You have good skills in mechanical and electrical engineering
  • You are comfortable using electronic and digital tools.
  • You are comfortable communicating to others
  • You will be qualified to at least NVQ Level 3 in Escalator Engineering with significant experience in service and maintenance of escalators
  • Hold a valid UK drivers license
Benefits
  • On top of a competitive basic salary, you will have the opportunity to supplement your earnings with Overtime
  • You will receive a long-term employment contract with the world market leader in a crisis-proof industry
  • Benefits which include pension, Life Assurance, Childcare Vouchers, Paid Maternity, Paternity and Sick leave, reduced rate private medical insurance, and access to the Otis Rewards Scheme
Training + Development
Information not given or found
Company
Overview
1853 Founded
Year of Establishment
Operates as a leader in vertical transportation solutions.
  • Pioneered the first passenger elevator, revolutionizing urban transportation.
  • Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
  • Their work can be seen in iconic structures like the Burj Khalifa.
  • Focuses on safety, efficiency, and sustainability in urban spaces.
  • Advanced smart elevator systems enhance user experience and energy efficiency.
Culture + Values
  • We put people at the center of everything we do.
  • We are reliable, smart and focused on the future.
  • We are creating a more personal, connected world.
  • We roll up our sleeves to get it done.
Environment + Sustainability
50% Reduction
Emissions Target
Aims to cut Scope 1 and Scope 2 emissions by half by 2030.
100% Certification
Zero-Waste Goal
Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.
30% CO₂ Reduction
Emissions Achievement
Factories have reduced CO₂ emissions by more than 30% since 2015.
6.62M lbs Recycled
Waste Diversion
Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.
  • Achieve carbon neutrality for factory electricity by 2030.
  • Complete ISO 14001 certification for all factories by 2025.
  • Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
  • Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.
Inclusion & Diversity
34% Women Executives
Women in Leadership
34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.
26% Diverse Executives
Ethnic/Racial Diversity
26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.
56% Diverse Board
Diverse Representation
Over half of the Board members are women, ethnically diverse, or both.
100% Gender Parity
Gender Parity Target
Aiming for equal gender representation in executive ranks by 2030.
  • Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
  • A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.
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