Centre Administrator

Description

• Vet and screen calls and visitors to the Centre Management Office.
• Forge positive relationships with Occupiers, Contractors, the wider community, and the Client.
• Book and coordinate Health and Safety inspections.
• Book in contractors on Touchpoint system.
• Issue purchase orders, manage income and expenditure trackers ensuring tracking of forecast expenditure.
• Book and track concessions and events, liaising with the concessions booking company to manage bookings and drive commercial income.
• Conduct stock checks to ensure adequate levels of office and kitchen supplies.
• Maintain databases, ensuring accuracy and up-to-date records.
• Assist with the Centre’s advertising, marketing, and events, including coordinate and implement website updates and content changes. Collect weekly media from Occupiers and manage releases across social media channels.
• Draft correspondence, collate and present data for reports and records
• Coordinate and issue dates for Centre Management team meetings and Occupier meetings, take minutes, and circulate them promptly.
• Arrange for invoices to be raised and ensure accurate tracking of bookings.
• Maintain a welcoming and professional reception area, ensuring high standards of cleanliness and presentation.
• Process, code and check invoices.
• Handle enquiries professionally via phone, in person and email.
• Provide refreshments for visitors and catering for meetings.
• Undertake any other duties necessary to fulfil and support the operational requirements of the Centre Management Office and The Centre as a whole.
• Handle accounts queries.
• Process and close insurance claims, including collating required information.
• Attend training and development courses as required.
• Ensure IT and communication equipment is in working order.
• Arrange utility and business rates transfers, assist with utility negotiations and queries, and submit readings.
• Assist with managing complex service charge budgets, end-of-year reconciliations and gather information to support budget setting.
• Act as an ambassador for JLL and The Centre, serving as Receptionist and First Line Host in the Management Suite Reception Area.
• Assist with obtaining occupier trade feedback.
• Provide administrative and receptionist support to the Centre Manager, Operations Manager and Security.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance