Boiler Technician

Description

• Answer customer calls and correspondence quickly and pleasantly
• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary.
• Performs troubleshooting, maintenance, and repair service of hot water and steam boiler systems in commercial and industrial environments.
• Perform burner setup and combustion management on dual-fuel systems.
• Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
• Communicate with customers in a friendly, professional, and patient manner
• Provide coaching & guidance to other technicians on boiler repairs.
• Provides technical support to customers.
• Notify Team Leader or Safety Manager of any unsafe conditions
• Apply a solid knowledge of electrical systems (including basic control and motor wiring)
• Maintains vehicles by keeping records of service manuals, scheduling, and completing repairs and maintenance service.
• Demonstrate and promote a spirit of cooperation and teamwork throughout the Company
• Improve personal performance on a continual basis
• Provide responsive, professional and diplomatic customer service
• Inspects vehicles by checking vehicle condition and literature supplies.
• Report all accidents and injuries to your Team Leader and HR immediately
• Immediately address any customer’s concern and requests the involvement of other Company personnel as required
• Determines parts to order for repairs and timeliness of need.
• Keeps current all manufacturers’ products concerning installation, operation, maintenance, service, and repair.
• Continually look for ways to improve our processes and ability to serve our customers effectively
• Represents company by serving as a direct customer contact.
• Maintains tools and equipment by inspecting for signs of wear.
• Documents work by completing paperwork on each job and maintaining files.
• Follow all company safety programs and report any non-compliance to your Team Leader
• Be knowledgeable with the products and services offered by Brady and become effective in the sales of those products and services.
• Perform all duties with the goal of building and maintaining long-term customer relationships

Requirements

• Ability to pass drug screening
• Demonstrate a strong understanding of combustion theory.
• Ability to prove US employment eligibility
• Proper PPE equipment must be used at all times when necessary

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance