Answer customer calls and correspondence quickly and pleasantly
Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary.
Performs troubleshooting, maintenance, and repair service of hot water and steam boiler systems in commercial and industrial environments.
Perform burner setup and combustion management on dual-fuel systems.
Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
Communicate with customers in a friendly, professional, and patient manner
Provide coaching & guidance to other technicians on boiler repairs.
Provides technical support to customers.
Notify Team Leader or Safety Manager of any unsafe conditions
Apply a solid knowledge of electrical systems (including basic control and motor wiring)
Maintains vehicles by keeping records of service manuals, scheduling, and completing repairs and maintenance service.
Demonstrate and promote a spirit of cooperation and teamwork throughout the Company
Improve personal performance on a continual basis
Provide responsive, professional and diplomatic customer service
Inspects vehicles by checking vehicle condition and literature supplies.
Report all accidents and injuries to your Team Leader and HR immediately
Immediately address any customer’s concern and requests the involvement of other Company personnel as required
Determines parts to order for repairs and timeliness of need.
Keeps current all manufacturers’ products concerning installation, operation, maintenance, service, and repair.
Continually look for ways to improve our processes and ability to serve our customers effectively
Represents company by serving as a direct customer contact.
Maintains tools and equipment by inspecting for signs of wear.
Documents work by completing paperwork on each job and maintaining files.
Follow all company safety programs and report any non-compliance to your Team Leader
Be knowledgeable with the products and services offered by Brady and become effective in the sales of those products and services.
Perform all duties with the goal of building and maintaining long-term customer relationships
Requirements
drug screening
combustion theory
us eligibility
ppe
Ability to pass drug screening
Demonstrate a strong understanding of combustion theory.
Ability to prove US employment eligibility
Proper PPE equipment must be used at all times when necessary
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
drug screening required
proof of us employment eligibility required
Company
Overview
Icon Boiler is a trusted name in the boiler installation and service industry.
The company specializes in providing tailored boiler solutions for both industrial and commercial sectors.
They handle large-scale projects, ensuring efficient and reliable heating and energy systems for businesses and industrial operations.
Icon Boiler's technical expertise extends to design, installation, and ongoing maintenance of complex boiler systems.
The company serves various industries, including energy, utilities, and manufacturing, offering cutting-edge solutions.
Icon Boiler is known for its commitment to delivering high-quality services on time and within budget.
Their teams are equipped with advanced tools and technologies to handle a broad range of boiler types and capacities.
Culture + Values
We are focused on delivering exceptional service.
Our team operates with transparency, accountability, and integrity.
We prioritize safety and health in every task.
We believe in continuous learning and improvement.
We foster a supportive work environment where all voices are heard.
Environment + Sustainability
committed to reducing carbon emissions in all operational areas.
actively integrate energy-efficient technologies in their services.
promote the use of environmentally friendly materials and solutions.