Big Kablio Logo
About usTalk to usPrivacyTerms & Conditions
Popular JobsBlogEngineering & DesignManagementTrades & Technicians
Jobs in LondonReceptionistGeneral OperativeMarketingData AnalystCleanerCustomer ServiceProject ManagerExecutive AssistantElectrician
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio
Light Grey Kablio Logo
Login
Sign up

Helpdesk Operations Manager

Company logo

Arcus Fm

Oversee out-of-hours helpdesk operations, team performance, processes and customer service.
11 days ago ago
£42,794
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Redditch, England, United Kingdom
Onsite
Company Size
1,000 Employees
Service Specialisms
Facilities Management
Building Services
Energy Management
Maintenance Services
Engineering
Technical Services
Project Management
Consulting
Sector Specialisms
Food Retail
Hospitality
Veterinary Practices
Supply Chain & Logistics
Corporate Offices
High-Street Retail
Role

Description

helpdesk ops
kpi delivery
resource management
reporting
out‑of‑hours
supplier management

Requirements

team management
customer service
ms office
cafm
communication
retail

Benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

People also searched

Operations Manager Jobs in Redditch United KingdomOperations Manager Jobs in Solihull United Kingdom
Company

Overview

Over 80%
Self-Delivery Coverage
Delivers the majority of its facilities services across the UK through a dedicated team of engineers and cleaners, showcasing operational efficiency.
1,800+
Connected Sites
Managed through its proprietary IoT platform, Helix, which aggregates real-time data, earning the company accolades like the Digital Impact Award.
Four awards
Operational Excellence
Consecutive RoSPA Gold awards highlight its commitment to safety and operational discipline, including a first-ever Gold for fleet safety.

Culture + Values

Environment + Sustainability

2030
Net-Zero Emissions
Committed to achieving net-zero carbon emissions company-wide.

Inclusion & Diversity

40% Women Leadership
Gender Balance in Leadership
The company has increased the representation of women in leadership roles, demonstrating a commitment to gender diversity.

Articles

About Us
Careers
Our Services
Contact Us