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Inside Sales Specialist (Customer Service)
Cameron Ashley Building Products
Drive sales, manage orders, and build customer relationships.
7d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Lansing, MI
Field
Company Size
2,000 Employees
Service Specialisms
Purchase in Job Lots & Truckloads
Product Expertise
Order Pickup & Fast Delivery
Sector Specialisms
Residential
Commercial
Role
What you would be doing
customer outreach
sales reporting
quoting
order management
strategic growth
product knowledge
- Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Educate and advise customers of through deep market knowledge, current market trends, changes, and challenges – become a trusted advisor.
- Speaking - Talking to others to convey information effectively.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Actively develops and drives strategic growth strategies to better manage relationships with customer accounts.
- Prepare & submit weekly sales reports.
- Utilizes product knowledge and industry/geography/market awareness to successfully represent the Company’s products and services.
- Acts as a key point of contact for various customer facing activities to include sales quoting, managing orders, and order confirmations.
- Interact daily with sales team strategizing on how to grow market share in their combined territories.
- Proactively and consistently engages with new, existing, and potential customers to establish and builds relationships.
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others and maintaining them over time.
- Selling or Influencing Others - Convincing others to buy goods or to otherwise change their minds or actions.
What you bring
driver's license
high school
e-commerce
office suite
sales experience
cold calling
- Valid driver’s license and an acceptable driving record
- Electronic Email Software
- Authorized to work for any employer in the US without sponsorship for any length of time
- Must be at least 18 years of age
- Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Near Vision - The ability to see details at close range (within a few feet of the observer).
- Ability to pass drug test and background verifications
- High School Diploma or GED or equivalent required
- Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Desktop Computer/Laptop Computer
- Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Phone Skills/VoIP
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- 1 to 3 years of sales experience with demonstrated success including making outbound calls/cold calling
- E-Commerce Tools
- Up to 10% Travel
- Ability to hunt for new business and make outbound sales including cold calls.
- While performing the duties of the job, the employee is regularly required to sit, use hands to finder, handle, or feel; reach with hands and arms; and talk and hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Ability to sell our Core 4 Product Categories – Insulation, Roofing, Gypsum (Drywall), and Siding.
- Extent Flexibility - The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Acquires knowledge of the market conditions and competitive landscape. Use this knowledge and customer relationships in dealing with competitive situations and negotiations. Sell at the highest possible price.
- Experience in the building products industry helpful
- Office Suite Technology
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa Sponsorship- must be authorized to work in the us without sponsorship.
- must pass drug test and background verification.
Company
Overview
1969
Year Founded
The company was established in 1969.
- Serves both residential and commercial markets, offering a wide range of products from insulation to roofing.
- Specializes in providing materials for new construction, renovation, and home improvement projects.
- Has a robust nationwide distribution network, delivering quality products to contractors, builders, and retail customers.
- Extensive product lineup supports various sectors, including construction, retail, and home improvement.
- Committed to providing top-notch service and a broad selection of high-quality building products.
- Earned a reputation for reliability, speed, and expertise in the building products sector.
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