Planning, Associate Specialist

Description

• Analyze scope of work to appropriately assign to planners or field planning technicians in Design Manager and update information in SharePoint.
• Verify new service requests, work orders, and contact customers to clarify scope, timeline, and specifications daily
• Analyzes workload and skill sets of Planners/Field Techs and assign work to the most appropriate resource in Design Manager; bundle for Field Tech; update Planner folder in Sharepoint.
• Reviews work order management data and weekly project status reports for completeness and accuracy and make updates and corrections as appropriate, including tracking of projects with appropriate system tools.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
• Reviews and validates work order completion.
• Responsible for checking daily for any new Service Requests (SRs, MSRs) or Work Orders in Design Manager; contacting customers to clarify scope, timeline, and specifications.
• Interface with the Planners and Field Techs to ensure that the project's status is up to date and accurate, including providing a report out to leadership of progress.
• Set-up and administer SharePoint sites to organize, share, and protect information, including maintaining all vital reports and updates to leaders.
• Maintain a safety conscious work environment.
• Responsible for checking if existing notifications/SRs are existing on same or nearby structures, using in cGIS; analyze scope of work and define, based on standard guidelines, if the work should be assigned to Planners or Field Techs.

Requirements

• Analytical experience using Microsoft Excel to perform advanced functions such as VLOOKUP's, pivot tables, filtering/sorting, charts and graphing.
• Experience working with scheduling software.
• Strong team player with excellent collaboration and communication abilities.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Problem-solving mindset with attention to detail.
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. Reference our Information Guides for the following tests: (Test #4118). Software Skills/SCE Excel Test (MS 365). Candidates who have previously passed these assessment(s), in some cases, may not need to retest again for this position.
• Proactive and self-motivated, able to work independently when needed.
• Adaptable and flexible when facing changing priorities or deadlines.

Benefits

• This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.

Training + Development

Interview process

Visa Sponsorship

Security clearance