Service Order Manager (SOM) (NC)

Overview

• Founded mid‑20th century as an operations and maintenance arm of a private real estate company, it became part of EMCOR in 2002 and rebranded in 2007.
• Delivers integrated facility services—HVAC, electrical, mechanical, plumbing, fire safety and energy—to secure and mission‑critical sites across the US.
• Manages high‑profile contracts at federal complexes, military bases, intelligence agencies, and healthcare campuses with turn‑key operations.
• Handles complex projects like base‑wide support at Naval District Washington, including facility management, janitorial, grounds and snow removal.
• Differentiates by self‑performing core engineering and technical tasks rather than relying solely on subcontractors.
• Maintains a cleared‑staff roster to provide onsite security escorts and staff augmentation in sensitive government environments.
• Combines commercial efficiency with government contract rigor to deliver consistent, high‑performance facilities operations.

Culture + Values

• Integrity: We are committed to doing the right thing every time, by acting with honesty, transparency, and accountability.
• Customer Focus: We are dedicated to understanding the needs of our customers and delivering solutions that exceed their expectations.
• Excellence: We strive for excellence in everything we do, continuously improving our performance and delivering the highest quality service.
• Innovation: We encourage new ideas and seek innovative solutions that improve the way we work and the services we deliver.
• Collaboration: We value teamwork and collaboration, recognizing that our success is built on the contributions of each team member.
• Safety: We are committed to providing a safe and healthy work environment for our employees, customers, and partners.

Environment + Sustainability

Inclusion & Diversity

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