I-9 Compliance Coordinator

Description

• Communicate updates, policy changes, and compliance expectations clearly and professionally.
• Notify employees and field teams of upcoming reverification deadlines and required documentation.
• Maintain consistent and reliable attendance to support team operations and field needs.
• Provide responsive, empathetic, and knowledgeable support to internal and external stakeholders.
• Troubleshoot system issues and escalate complex cases appropriately.
• Recommend process improvements to enhance efficiency and reduce risk.
• Develop and maintain strong working relationships with field personnel and business units.
• Provide actionable feedback and escalate concerns when appropriate.
• Serve as a subject matter expert on I-9 processes, offering guidance and training as needed.
• Review and process updated I-9 forms in accordance with USCIS guidelines.
• Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
• Follow established procedures and internal controls to ensure compliance and data integrity.
• Utilize electronic I-9 systems and platforms (e.g., E-Verify, onboarding tools) to manage and resolve service requests.
• Ensure prompt and accurate assignment, tracking, and resolution of I-9-related inquiries.
• Maintain accurate records of reverification actions and ensure timely updates in the system.
• Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
• Monitor and manage I-9 reverification timelines for employees with expiring work authorization.
• Share best practices and compliance tips with peers and field partners to promote consistency.
• Support districts and projects beyond core responsibilities when needed.

Requirements

• Excellent customer service and collaboration skills; ability to connect and build relationships with others inside and outside the organization
• Prior work experience in a shared services environment
• Ability to work with a high degree of accuracy with minimal supervision in a high-volume environment
• Ability to work independently and collaboratively in a fast-paced environment
• Strong understanding of I-9 regulations and employment eligibility requirements
• Highly motivated and self-directed, with initiative and a sense of urgency to get things done
• Regular, reliable attendance
• Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.
• Work productively and meet deadlines timely
• Excellent communication, organizational, and problem-solving skills
• Experience with electronic I-9 systems and E-Verify preferred
• High level of accountability and attention to detail
• Previous SAP experience preferred
• College Degree in business or related field preferred
• Working knowledge of computers and experience using Microsoft Outlook, Excel, and Word

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance