RTC Onboarding/Administrative Manager at Nextera Energy Resources in Urbandale, IA | Kablio

Role

Description

metrics tracking

process improvement

technology adoption

compliance management

budget management

customer service

Establishes performance metrics, analyzes program effectiveness, and develops recommendations for continuous improvement
Constructs analytical frameworks for program evaluation and leads process improvement initiatives
Streamlines administrative operations through technology adoption and workflow optimization
Ensures compliance with all safety, regulatory, and company standards throughout onboarding processes
Builds a high performance organization that delivers total operational excellence
Leads team development initiatives to grow and strengthen the onboarding team's capabilities and performance
Establishes technology-driven solutions to enhance onboarding efficiency and tracking capabilities
Provides strategic leadership for RTC onboarding operations, establishing vision and execution plans for program success
Develops and implements new onboarding strategies that leverage technology and best practices to improve efficiency and participant outcomes
Leads and manages a team of 8-12 onboarding specialists and administrative coordinators
Manages budget and resource allocation for onboarding operations
Monitors onboarding metrics and performance indicators to drive continuous improvement
Manages customer service excellence initiatives to ensure exceptional experience for all onboarding participants
Collaborates with internal stakeholders to identify, clarify, and solve operational challenges critical to onboarding success
Develops and implements comprehensive onboarding strategies for renewable energy technicians and support staff
Manages customer service excellence for all onboarding participants and stakeholders
Interacts with different levels both within the business unit and the company as well as other companies to determine feasibility, cost effectiveness, reliability and quality of products and services
Collaborates with training curriculum developers and field operations teams to ensure program alignment

Requirements

learning management

microsoft office

project management

bachelor's

5+ years

leadership

Expertise in learning management systems, Microsoft Office Suite, and project management tools
High level of comfort with fast-paced environments and ability to adapt to evolving training needs
Highly organized and deadline-driven individual with excellent attention to detail
Proven track record of implementing technology solutions to improve operational efficiency
Demonstrated ability to lead large-scale training and onboarding operations with measurable outcomes
Experience:5+ years
Experience in renewable energy, technical training, or related industry preferred
Bachelor's - Engineering
Exceptional customer service orientation with focus on participant experience
Strong analytical and data-driven decision-making capabilities
High School Grad / GED
Bachelor's or Equivalent Experience
Strong project management and team leadership skills with experience managing diverse teams

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

30 GW Capacity

Global Generating Power

Operates a significant amount of generating capacity across multiple regions, showcasing its scale as a clean-power leader.

662 MW Wind Farm

Large-Scale Wind Energy

Developed one of the largest utility-scale wind farms in Texas, highlighting its pioneering role in renewable energy infrastructure.

409 MW Battery

Energy Storage Expansion

Expanded its capabilities with a major battery storage project, underscoring its commitment to grid stability and innovation.

Two Nuclear Plants

Emissions-Free Energy

Operates nuclear facilities in strategic locations, contributing to a diversified and clean energy portfolio.

Pioneered large utility‑scale wind farms like Texas’s Capricorn Ridge (662 MW) and Javelina (749 MW).
Built massive solar installations including Desert Sunlight and Silver State South solar farms.
Secures hefty commercial PPAs, e.g. deals with Google and other tech/data‑center giants.
Develops hybrid renewables and storage via ventures like Nitro Renewables with Blackstone.

Culture + Values

Acting with integrity and respect in all relationships.
Committed to safety, ensuring the health and well-being of employees and communities.
Leading with innovation, finding creative solutions to complex challenges.
Delivering exceptional performance, exceeding expectations in every aspect of the business.
Fostering a culture of collaboration and teamwork, leveraging diverse perspectives to achieve goals.

Environment + Sustainability

50% Reduction

Carbon Emissions

Since 2005, the company has reduced its carbon emissions by over 50%.

$65B Investment

Clean Energy Projects

Aims to invest $65 billion in clean energy projects by 2025.

30% Reduction

Water Consumption

Committed to reducing water consumption by 30% by 2025.

Committed to achieving net-zero emissions by 2050.
One of the world's largest generators of renewable energy from wind and solar.

Inclusion & Diversity

28% workforce

women representation

The percentage of women in the workforce reflects the company's progress toward gender diversity.

24% senior roles

women in leadership

Women currently hold nearly a quarter of senior leadership positions, showing growth potential in executive diversity.

30% by 2025

women leadership goal

The target aims to significantly increase women's representation in leadership positions over the next few years.

Committed to fostering an inclusive and diverse workforce.
Implemented initiatives focused on increasing diversity across all levels of the organization.

Articles

About Us

Careers

Corporate Responsibility

Role

Description

metrics tracking

process improvement

technology adoption

compliance management

budget management

customer service

Establishes performance metrics, analyzes program effectiveness, and develops recommendations for continuous improvement
Constructs analytical frameworks for program evaluation and leads process improvement initiatives
Streamlines administrative operations through technology adoption and workflow optimization
Ensures compliance with all safety, regulatory, and company standards throughout onboarding processes
Builds a high performance organization that delivers total operational excellence
Leads team development initiatives to grow and strengthen the onboarding team's capabilities and performance
Establishes technology-driven solutions to enhance onboarding efficiency and tracking capabilities
Provides strategic leadership for RTC onboarding operations, establishing vision and execution plans for program success
Develops and implements new onboarding strategies that leverage technology and best practices to improve efficiency and participant outcomes
Leads and manages a team of 8-12 onboarding specialists and administrative coordinators
Manages budget and resource allocation for onboarding operations
Monitors onboarding metrics and performance indicators to drive continuous improvement
Manages customer service excellence initiatives to ensure exceptional experience for all onboarding participants
Collaborates with internal stakeholders to identify, clarify, and solve operational challenges critical to onboarding success
Develops and implements comprehensive onboarding strategies for renewable energy technicians and support staff
Manages customer service excellence for all onboarding participants and stakeholders
Interacts with different levels both within the business unit and the company as well as other companies to determine feasibility, cost effectiveness, reliability and quality of products and services
Collaborates with training curriculum developers and field operations teams to ensure program alignment

Requirements

learning management

microsoft office

project management

bachelor's

5+ years

leadership

Expertise in learning management systems, Microsoft Office Suite, and project management tools
High level of comfort with fast-paced environments and ability to adapt to evolving training needs
Highly organized and deadline-driven individual with excellent attention to detail
Proven track record of implementing technology solutions to improve operational efficiency
Demonstrated ability to lead large-scale training and onboarding operations with measurable outcomes
Experience:5+ years
Experience in renewable energy, technical training, or related industry preferred
Bachelor's - Engineering
Exceptional customer service orientation with focus on participant experience
Strong analytical and data-driven decision-making capabilities
High School Grad / GED
Bachelor's or Equivalent Experience
Strong project management and team leadership skills with experience managing diverse teams

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

30 GW Capacity

Global Generating Power

Operates a significant amount of generating capacity across multiple regions, showcasing its scale as a clean-power leader.

662 MW Wind Farm

Large-Scale Wind Energy

Developed one of the largest utility-scale wind farms in Texas, highlighting its pioneering role in renewable energy infrastructure.

409 MW Battery

Energy Storage Expansion

Expanded its capabilities with a major battery storage project, underscoring its commitment to grid stability and innovation.

Two Nuclear Plants

Emissions-Free Energy

Operates nuclear facilities in strategic locations, contributing to a diversified and clean energy portfolio.

Pioneered large utility‑scale wind farms like Texas’s Capricorn Ridge (662 MW) and Javelina (749 MW).
Built massive solar installations including Desert Sunlight and Silver State South solar farms.
Secures hefty commercial PPAs, e.g. deals with Google and other tech/data‑center giants.
Develops hybrid renewables and storage via ventures like Nitro Renewables with Blackstone.

Culture + Values

Acting with integrity and respect in all relationships.
Committed to safety, ensuring the health and well-being of employees and communities.
Leading with innovation, finding creative solutions to complex challenges.
Delivering exceptional performance, exceeding expectations in every aspect of the business.
Fostering a culture of collaboration and teamwork, leveraging diverse perspectives to achieve goals.

Environment + Sustainability

50% Reduction

Carbon Emissions

Since 2005, the company has reduced its carbon emissions by over 50%.

$65B Investment

Clean Energy Projects

Aims to invest $65 billion in clean energy projects by 2025.

30% Reduction

Water Consumption

Committed to reducing water consumption by 30% by 2025.

Committed to achieving net-zero emissions by 2050.
One of the world's largest generators of renewable energy from wind and solar.

Inclusion & Diversity

28% workforce

women representation

The percentage of women in the workforce reflects the company's progress toward gender diversity.

24% senior roles

women in leadership

Women currently hold nearly a quarter of senior leadership positions, showing growth potential in executive diversity.

30% by 2025

women leadership goal

The target aims to significantly increase women's representation in leadership positions over the next few years.

Committed to fostering an inclusive and diverse workforce.
Implemented initiatives focused on increasing diversity across all levels of the organization.

Articles

About Us

Careers

Corporate Responsibility