Director of Engineering

The Director of Engineering (DOE) reports directly to the company’s Chief Executive Officer (CEO) and serves as a trusted advisor and strategic leader across both operational and technical domains. The Director of Engineering leads strategic planning and development efforts for the direction, infrastructure, and control of all engineering service development and project execution. Oversees all engineering production and development activities for the Drafting, Design, Engineering, Automation, Controls, and Engineering Project Management functions. The Director of Engineering also provides both technical and organizational leadership and is responsible for the formulation and execution of long-term engineering objectives in alignment with defined business goals. The Director of Engineering serves as both a technical and business leader, responsible for driving profitable growth across all engineering service lines. This includes full P&L accountability, strategic business development, and operational leadership to ensure the department meets revenue, margin, and client satisfaction goals by maintaining client relationships to increase repeat business, referrals, and business opportunities.

• Performs functional engineering work on small to large-scale projects when resource scarcity demands.
• Provides technical direction on small to large-scale projects to engineering staff at all levels, as required.
• Forecasts resource needs by project profitability to maintain balanced utilization and operational efficiency.
• Accountable for providing ongoing guidance to the Engineering group managers and teams regarding project definition, scope, philosophy, activities, milestones, and staffing requirements.
• Performs personal outreach to key stakeholders to educate prospects on Agilitech value propositions
• Reviews engineering and operational SOPs, best practices, and QA/QC procedures to ensure internal processes are consistent cross-functionally and are maintained and executed with integrity to produce safe and quality work.
• Responsible for facilitating and ensuring cross-functional communication and consistency between engineering disciplines.
• Connects with key clients to ensure continued good relations and success throughout the relationship lifecycle.
• Works to measure and monitor client satisfaction with the company by engaging in project look-backs with clients; works to ensure repeated business by identifying and resolving any new or outstanding issues.
• Consults on Client Relationship Management (CRM) team efforts for the Engineering group.
• Ensures employees have the right skills, tools, and talents to perform their roles, and that the engineering group has the right talent in the right roles.
• Measures the performance of the Engineering group to ensure high levels of quality assurance and quality control, efficiency, cost-consciousness, and client satisfaction.
• Utilizes detailed analysis and high-level reporting, and metrics to evaluate productivity, quality, and consistency of engineering operations and business strategies regularly to drive continuous improvement.
• Drives accountability for achieving department P&L goals, including revenue growth, cost management, and margin improvement.
• Partners with executive leadership define growth strategies for existing and new markets.
• Tracks financial performance metrics (billability, backlog, pipeline conversion) and adjusts staffing or pricing strategies accordingly.
• Works with the internal marketing team to generate outreach campaigns to connect with prospects
• Actively monitors and manages all engineering operations standards of performance on a systems, services, team, and individual level.
• Assists engineering management in evaluating the performance of team members, providing guidance regarding coaching, counseling, and development.
• Develops and executes the annual business plan and budget for the Engineering division, including revenue, gross margin, and utilization targets.
• Builds and maintains relationships with key accounts, industry partners, and prospective clients to generate new business.
• Consults on the creation of client service presentations to inform potential or existing clients about the company's services.
• Collaborate with the Marketing and Sales teams to position Agilitech's engineering capabilities in target sectors.
• Analyses and approves/declines incoming engineering project opportunities for consistency with Agilitech’s strategic vision, capabilities, and resource availability.
• Coaches the engineering team leaders on project execution and project performance processes to promote a culture of high performance, continuous growth, and development.
• Analyzes turnover and exit interview data in concert with the HR Manager and C.O.O. to proactively identify trends and provide recommendations for organizational improvement.
• Conducts regular engineering management meetings to review all engineering production.
• Initiates and implements external marketing strategies and initiatives based on the company’s strategic vision.
• Conducts market research to identify new prospects that align with the company’s target client profile
• Attends client lunches, dinners, and events and engages in other efforts to build rapport with clients to increase repeat business, referrals, and business opportunities.
• Facilitates the resolution of complex employee relations issues, working with all parties to mitigate conflict. In consultation with HR Manager, prescribes, documents, and tracks appropriate and consistent disciplinary actions, corrective measures, or conflict resolution strategies to maximize team success and minimize legal risk.
• Works closely with engineering management and employees to improve work relationships, build and maintain morale, and increase productivity and retention.
• Manages the annual/biannual/quarterly or service-specific client satisfaction surveys to receive actionable data to measure client satisfaction, drive both specific and systemic organizational or technical improvements.
• Consults on and approves all compensation decisions, requests for personnel, and talent development functions to ensure the business can develop and retain talent through effective resourcing, training & development, performance management, and reward strategies.
• Performs research and engages in outreach to identify new potential clients.
• Works to develop strategies to both maintain and increase client loyalty and retention and meet business objectives.
• Selects, develops, and evaluates personnel to ensure the efficient operation of all engineering functions.
• Oversee proposal development, scope, pricing, and contract negotiations to ensure profitability and alignment with company objectives.
• Promotes the development of operational and/or technical innovations consistent with the Company's vision and competitive advantage for the maintenance and improvement of core engineering and operational processes.

QUALIFICATIONS FOR THE DIRECTOR OF ENGINEERING

• Master’s Degree in Electrical Engineering, Mechanical Engineering, or related field, preferred.
• 10+ years of Engineering Management or equivalent leadership experience.
• Bachelor’s Degree in Engineering, or related field, and/or equivalent work experience.
• Professional Engineering (P.E.) License, preferred.

• Relocation Assistance, where applicable
• Highly competitive base salary starting at $160,000+ per year, complemented by a generous, uncapped bonus program tied to performance, profitability, and business growth. Final compensation will be tailored based on experience, skills, and overall contribution to company growth.
• Employee Recognition Program (Cheers for Peers!)
• 9/8/80 workweek schedule
• Rich Health Benefits (Medical, Dental, Vision)
• Excellent Supplemental Benefits (Life, Spouse Life, Child Life, Long Term Disability, Short Term Disability, Cancer Care Health Savings, and Flexible Spending Account)
• Strengths-Based Training and Career Development Focus
• Employee Committee Participation Opportunities (FUN Committee; Values Committee)
• Generous Paid Time Off (PTO) Package
• Generous Retirement Savings Plan – Safe Harbor 401(k) with Company Match