Inside Sales Representative - Central at Benjamin Moore in Carol Stream, IL | USD60,000-72,000 | Kablio

Role

Description

client relations

crm management

territory planning

virtual training

performance reporting

product support

Build and maintain strong, trust-based relationships with store owners, managers, and staff.
Serve as a proactive liaison between the retailer and internal teams to resolve issues and ensure a high-level of satisfaction and collaboration.
Manage a portfolio of smaller retail accounts selected based on geography, sales volume, and store type (P&D or H&W).
Develop and execute a territory plan that balances virtual engagement with sporadic strategic in-person visits.
Collaborate with regional sales teams, marketing, and operations to align goals and share insights.
Collaborate with key stakeholders to provide product knowledge, technical support, and training to retail partners.
Identify sales opportunities and execute strategies to drive measurable revenue growth and brand loyalty.
Conduct regular virtual check-ins and occasional in-person visits to ensure consistent engagement and support of accounts.
Track and report on sales performance, customer engagement, and market trends to inform strategy and demonstrate results
Provide feedback and data to support the ongoing development of the MDIP program.
Support virtual training initiatives and support other territories when needs arise.
Maintain accurate records of visits, calls, and customer interactions using CRM.
Work with your direct manager and NACIC Customer Experience Manager to ensure consistency across all Inside Sales Representatives (ISRs) nationwide to create a baseline of service and performance for ISRs.
Leverage scripts to guide conversations to ensure consistent seasonal focus areas that drive sales and service goals.

Requirements

communication

crm

bachelor’s

2+ years

travel

driver’s

Strong communication and interpersonal skills.
Strong work ethic with a commitment to building a career path.
Comfortable with virtual tools (e.g., video conferencing, CRM systems, data analytics tools).
Ability to travel on an as needed basis, may involve some overnight travel.
Bachelor’s degree in a related field.
2+ years of sales, customer service, or account management experience (preferably in paint, coatings, or retail).
Willingness to travel as needed; must reside near a designated hub.
Self-motivated with the ability to work independently and manage time effectively.
Valid driver’s license and reliable transportation.

Benefits

401 (k) match
Tuition reimbursement
Employer-paid life insurance
PTO starting at 3 weeks' vacation + (7) paid holidays and (5) personal days

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Acquired 2000

Acquisition by Berkshire Hathaway

The company retained its focus on premium products and local partnerships after being acquired.

3,500 Colors

Extensive color palette

The company offers over 3,500 colors for a wide range of projects.

990M Revenue

2022 coatings sales

Generated $990 million in revenue, ranking among the top paint companies in North America.

8,000 Retailers

Exclusive distribution network

Distributes exclusively through 8,000+ independently owned retailers.

Began by selling pre-mixed finish paints through independent retailers.
Built a reputation for innovation, introducing ready-mix paints, color-matching systems, and proprietary colorants.
Operates globally across North America and over 75 countries, with major manufacturing and distribution hubs.
Flagship brands include Aura®, Regal®, ben®, and Ultra Spec®, serving homes, commercial spaces, and industrial maintenance.
Projects range from residential renovations to large-scale commercial builds and industrial coatings applications.
Known for cutting-edge formulation technology like Gennex® colorants.
An unusual fact: during the 1976 US bicentennial, it released the National Park Service–inspired Historic Colors Collection.

Culture + Values

Openness
Integrity
Community
Excellence
Safety

Environment + Sustainability

2.8M gallons

Wash Water & Solvent Redirected

Significantly reducing waste by redirecting wash water and solvents into low-grade products.

550K gallons

Paint Recycled

Preventing the equivalent of over 550,000 gallons of paint from becoming waste through recycling efforts.

67 acres

Wildlife Habitats

Maintaining certified wildlife habitats across two facilities since 1996, including a STEM-focused wetlands classroom.

0 g/L VOC

Zero-VOC Product

Eco Spec WB products achieve zero-VOC and zero-emissions, ensuring safety for those with allergies and respiratory issues.

Many product lines range from zero to 100 g/L VOC; Eco Spec WB is zero‑VOC and zero‑emissions.
Eco Spec WB products are Asthma & Allergy Friendly® and Green Seal Certified.
Ultra Spec 500 and other interior paints hold Environmental Product Declarations (EPDs) and qualify under LEED v4.1 low‑emitting category.
Manufacturing and distribution sites employ solar fields and LED lighting for energy conservation.
Partnered with PaintCare® via ACA/CPCA to collect and manage post‑consumer paint for reuse, recycling or safe disposal.
Robust EHSS management system ensures compliance with environmental, health, safety and security regulations.

Inclusion & Diversity

89%

Employee Survey Participation

The company achieved a high participation rate in its DE&I employee survey in 2023, reflecting strong engagement.

20% increase

BRG Membership Growth

Membership in Business Resource Groups grew significantly in 2023, indicating strong employee interest and involvement.

73% male

Employee Gender Distribution

The workforce remains predominantly male, with a smaller percentage of female employees.

230+ members

Diversity in BRGs

Over 230 employees are members of underrepresented groups across seven Business Resource Groups.

Vision: To cultivate an environment where all are provided the tools and opportunity to thrive—knowing they are included, valued, and understood
Mission: United, we are Moore. Diversity of culture, talent, and thought is key to a collaborative, innovative, and successful business. We are committed to fostering a workplace reflective of the communities we serve—one where employees feel empowered and encouraged to bring their authentic selves every day
Increased representation of people of color, employees with disabilities, and LGBTQIA+ community in the 2023 DE&I employee survey
Employee population by race: 32% BIPOC (10% unspecified); salaried: 25% BIPOC
Employee population by generation: 39% Gen X, 36% Millennial, 14% Baby Boomer, 11% Gen Z
Seven BRGs including groups for Black, AAPI, Hispanic/Latinx, LGBTQIA+, veterans, multigenerational employees, women

Articles

About Benjamin Moore

Careers at Benjamin Moore

Environmental Responsibility

Role

Description

client relations

crm management

territory planning

virtual training

performance reporting

product support

Build and maintain strong, trust-based relationships with store owners, managers, and staff.
Serve as a proactive liaison between the retailer and internal teams to resolve issues and ensure a high-level of satisfaction and collaboration.
Manage a portfolio of smaller retail accounts selected based on geography, sales volume, and store type (P&D or H&W).
Develop and execute a territory plan that balances virtual engagement with sporadic strategic in-person visits.
Collaborate with regional sales teams, marketing, and operations to align goals and share insights.
Collaborate with key stakeholders to provide product knowledge, technical support, and training to retail partners.
Identify sales opportunities and execute strategies to drive measurable revenue growth and brand loyalty.
Conduct regular virtual check-ins and occasional in-person visits to ensure consistent engagement and support of accounts.
Track and report on sales performance, customer engagement, and market trends to inform strategy and demonstrate results
Provide feedback and data to support the ongoing development of the MDIP program.
Support virtual training initiatives and support other territories when needs arise.
Maintain accurate records of visits, calls, and customer interactions using CRM.
Work with your direct manager and NACIC Customer Experience Manager to ensure consistency across all Inside Sales Representatives (ISRs) nationwide to create a baseline of service and performance for ISRs.
Leverage scripts to guide conversations to ensure consistent seasonal focus areas that drive sales and service goals.

Requirements

communication

crm

bachelor’s

2+ years

travel

driver’s

Strong communication and interpersonal skills.
Strong work ethic with a commitment to building a career path.
Comfortable with virtual tools (e.g., video conferencing, CRM systems, data analytics tools).
Ability to travel on an as needed basis, may involve some overnight travel.
Bachelor’s degree in a related field.
2+ years of sales, customer service, or account management experience (preferably in paint, coatings, or retail).
Willingness to travel as needed; must reside near a designated hub.
Self-motivated with the ability to work independently and manage time effectively.
Valid driver’s license and reliable transportation.

Benefits

401 (k) match
Tuition reimbursement
Employer-paid life insurance
PTO starting at 3 weeks' vacation + (7) paid holidays and (5) personal days

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Acquired 2000

Acquisition by Berkshire Hathaway

The company retained its focus on premium products and local partnerships after being acquired.

3,500 Colors

Extensive color palette

The company offers over 3,500 colors for a wide range of projects.

990M Revenue

2022 coatings sales

Generated $990 million in revenue, ranking among the top paint companies in North America.

8,000 Retailers

Exclusive distribution network

Distributes exclusively through 8,000+ independently owned retailers.

Began by selling pre-mixed finish paints through independent retailers.
Built a reputation for innovation, introducing ready-mix paints, color-matching systems, and proprietary colorants.
Operates globally across North America and over 75 countries, with major manufacturing and distribution hubs.
Flagship brands include Aura®, Regal®, ben®, and Ultra Spec®, serving homes, commercial spaces, and industrial maintenance.
Projects range from residential renovations to large-scale commercial builds and industrial coatings applications.
Known for cutting-edge formulation technology like Gennex® colorants.
An unusual fact: during the 1976 US bicentennial, it released the National Park Service–inspired Historic Colors Collection.

Culture + Values

Openness
Integrity
Community
Excellence
Safety

Environment + Sustainability

2.8M gallons

Wash Water & Solvent Redirected

Significantly reducing waste by redirecting wash water and solvents into low-grade products.

550K gallons

Paint Recycled

Preventing the equivalent of over 550,000 gallons of paint from becoming waste through recycling efforts.

67 acres

Wildlife Habitats

Maintaining certified wildlife habitats across two facilities since 1996, including a STEM-focused wetlands classroom.

0 g/L VOC

Zero-VOC Product

Eco Spec WB products achieve zero-VOC and zero-emissions, ensuring safety for those with allergies and respiratory issues.

Many product lines range from zero to 100 g/L VOC; Eco Spec WB is zero‑VOC and zero‑emissions.
Eco Spec WB products are Asthma & Allergy Friendly® and Green Seal Certified.
Ultra Spec 500 and other interior paints hold Environmental Product Declarations (EPDs) and qualify under LEED v4.1 low‑emitting category.
Manufacturing and distribution sites employ solar fields and LED lighting for energy conservation.
Partnered with PaintCare® via ACA/CPCA to collect and manage post‑consumer paint for reuse, recycling or safe disposal.
Robust EHSS management system ensures compliance with environmental, health, safety and security regulations.

Inclusion & Diversity

89%

Employee Survey Participation

The company achieved a high participation rate in its DE&I employee survey in 2023, reflecting strong engagement.

20% increase

BRG Membership Growth

Membership in Business Resource Groups grew significantly in 2023, indicating strong employee interest and involvement.

73% male

Employee Gender Distribution

The workforce remains predominantly male, with a smaller percentage of female employees.

230+ members

Diversity in BRGs

Over 230 employees are members of underrepresented groups across seven Business Resource Groups.

Vision: To cultivate an environment where all are provided the tools and opportunity to thrive—knowing they are included, valued, and understood
Mission: United, we are Moore. Diversity of culture, talent, and thought is key to a collaborative, innovative, and successful business. We are committed to fostering a workplace reflective of the communities we serve—one where employees feel empowered and encouraged to bring their authentic selves every day
Increased representation of people of color, employees with disabilities, and LGBTQIA+ community in the 2023 DE&I employee survey
Employee population by race: 32% BIPOC (10% unspecified); salaried: 25% BIPOC
Employee population by generation: 39% Gen X, 36% Millennial, 14% Baby Boomer, 11% Gen Z
Seven BRGs including groups for Black, AAPI, Hispanic/Latinx, LGBTQIA+, veterans, multigenerational employees, women

Articles

About Benjamin Moore

Careers at Benjamin Moore

Environmental Responsibility