Creates strong customer experience with leads with a goal of setting appointments to align with division sales objectives, while driving performance metrics related to lead-to-appointment conversions and customer experience.
Occasional travel to communities and other offsite locations, along with periodic in-person workdays at the local division office to foster team collaboration and company culture.
Nurtures interest lists for upcoming communities.
Help support Beazer.com presence using Content Management System to update division assets.
Utilize CRM system (Salesforce) as a power user to manage response activities against desired benchmarks. Required follow up tasks include video messages, phone calls, and emails.
Takes ownership and responds by phone, text, and/or email to customer inquiries in a timely manner.
Requirements
high school
computer skills
communication
team player
customer service
organization
Excellent verbal and written communication
High School diploma or GED
Adapts quickly to change
This role requires working weekends (Sat / Sun).
Self-motivated team player
Experience in customer service, sales, real estate, or new home construction, highly perferred
Strong listening and questioning skills to uncover prospect needs and the ability to overcome objections.
Maintains knowledge of communities, floor plans, quick move-in homes, incentives, and upcoming events across all supporting divisions.
Strong computer skills required, including the ability to access, input, and retrieve information across multiple systems while supporting internal and external stakeholders.
Strong organization and time management
Benefits
Hybrid position that requires a dedicated, private workspace with reliable high-speed internet connectivity.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1985
Year Established
The company was founded in 1985 and has since become a prominent player in the U.S. housing market.
Specializes in energy-efficient homes designed to cater to various family needs and lifestyles.
Builds across multiple U.S. states, with a focus on providing affordable and sustainable housing options.
Offers a variety of home styles, including single-family and townhomes, each tailored to meet modern demands.
Creates communities that integrate well with their surroundings and provide lasting value.
Recognized for its commitment to customer satisfaction and the quality of its builds.
Continues to evolve, staying at the forefront of innovation in home design and construction.
Culture + Values
Collaboration, integrity, and excellence are the foundation for delivering quality homes and experiences.
Community-building efforts aim to positively impact customers, employees, and stakeholders.
Employees are empowered to grow both personally and professionally.
Customer satisfaction is prioritized at every stage of the homebuying journey.
Environment + Sustainability
2030
Net Zero Goal
Committed to achieving net-zero carbon emissions.
Committed to sustainability through energy-efficient homes and innovative building practices.
Aim to reduce environmental impact by integrating sustainable practices into all phases of home construction.
Incorporated energy-efficient features like Energy Star-rated appliances and smart thermostats into homes.
Continuously works to improve the environmental performance of its products and operations.
Inclusion & Diversity
Committed to fostering a culture of diversity and inclusion where all employees feel valued and respected.
Has specific goals for increasing the representation of women and minorities in leadership roles.
Tracks diversity metrics to ensure ongoing progress and accountability in creating an inclusive workplace.