Business Support Officer

Description

The role provides high‑quality administrative support to both the Communications & Customer Engagement and Marketing, Brand & Creative Services teams, while also assisting senior leadership with business processes, vendor invoice analysis, and identifying improvements to contracts and service delivery.

• Provide high‑quality administrative support to Communications & Customer Engagement and Marketing, Brand & Creative Services leadership teams.
• Assist with financial management, including budgeting and quarterly/annual reviews using Council systems.
• Prepare and coordinate professional documents such as briefing papers, reports, and presentations.
• Organise meetings and manage agendas, ensuring timely and accurate support materials.
• Deliver exceptional customer service, handling enquiries and maintaining strong internal and external relationships.

Requirements

The ideal candidate will have at least three years of relevant administrative experience, a tertiary qualification (minimum Cert IV) or equivalent industry experience, and a proven ability to communicate, build relationships, and influence others. Experience in business administration, procurement, invoicing, reporting, and handling sensitive matters with discretion is required, with prior support to communications or marketing teams preferred.

Benefits

The City of Parramatta is undergoing unprecedented change as it evolves into a Global City. This period of rapid growth and investment provides Council, partners, and the community with a once‑in‑a‑generation chance to shape a culturally, socially, environmentally, and economically sustainable future.

This permanent full‑time position offers a salary starting at $87,851.88 plus 12% superannuation, together with flexible work options, extensive leave entitlements, and a range of health, wellbeing, and development programs.

• Flexible work arrangements, including hybrid work‑from‑home options.
• 14 weeks paid parental leave.
• Access to Long Service Leave after five years of service.
• Central Parramatta location with public transport at the door and discounted parking.
• Up to 12 days flexi‑time, 3 additional leave days at Christmas, 15 days sick/personal leave, and 2 days health and wellbeing leave per year.
• Learning and development opportunities.
• Health and wellbeing programs such as Fitness Passport and flu shots.
• Attractive remuneration from $87,851.88 plus 12% superannuation.

Training + Development

Interview process

Visa Sponsorship

Security clearance