Service Engineer
Johnson Controls
Service engineer servicing fire & security systems for ADT
23 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Belfast, Northern Ireland, United Kingdom
Field
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
time management
job prioritisation
device servicing
safety compliance
customer service
relationship management
- Ensuring your time is managed efficiently and jobs are prioritised correctly.
- To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
- Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
What you bring
customer service
driving license
18th edition
fire security
engineering reports
physical lifting
- Had or have previous experience working in a customer facing environment
- Driving license
- Our team average 20+ years length of service
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA
- Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
- Experience within Fire & Security industry
- Ability to lift and climb ladders
- Travel Time – Averaging 7% of basic salary
- 25 days holiday plus 10 bank holidays
- Sales referral incentive scheme
- Overtime – as required
- Company Vehicle, uniform, all PPE, tools and ongoing training provided
- Staff referral scheme up to £2,000
- Career progression opportunities - newly introduced Engineering career ladder 2022
- Holiday purchase scheme
- Pension – we match up to 7%
- The opportunity to become a valued member of our Winning Team
- Rewards & recognition programmes
- Engineering Commission scheme – Averaging 7% of basic salary
- Competitive basic salary with excellent additional earnings potential
- Industry leading Health & Safety and an employee assistance program
- Generous callout payments – Best in the industry
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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