Leads by example and models behaviors that are consistent with the company's values
Reviews A/R reports to ensure reconciliations are completed and reviewed by their team
May review budgets and annual year-end recovery calculations to ensure timely completion
Recommends staff recruitment, selection, promotion, advancement, corrective action, and termination
May assist with internal and external property and client transitions
Effectively present information and respond to questions from groups of managers and clients
Mentors and coaches team members to further develop competencies
Works with other internal teams in handling special requirements as defined in the Management Agreement and scope of services in the Financial Services Agreement
Partners with the property management team to ensure they have a working knowledge of the team's client Management Agreements and that they are properly maintained per department policy and requirements/terms
Maintain proper internal controls, ensure policies and procedures are well documented and followed, ensuring proper audit trails and approvals are in place and align with SOC 1 requirements
Write reports and business correspondence.
Reviews and certifies the accuracy of all financial reports issued by the accounting team
Ensures open issues for the team are resolved
Prepares and delivers performance appraisals for staff
Provides formal supervision to individual employees within a single functional or operational area
Ensures the team is reviewing management fee calculations to be in accordance with the current Management Agreement
Reviews staff work product, including financial packages, to ensure its complete, accurate, and timely release to internal departments and external clients
Troubleshoots escalated issues and ensures internal and external customer requests are handled timely, accurately, and with a focus on customer service
Implements and oversees processes to ensure compliance with reporting requirements
Plans and monitors appropriate staffing levels and utilization of labor, including overtime
Participates in external audits as needed
Creates a positive customer experience by opening and maintaining constructive and reliable lines of communication
Manages a real estate accounting team to provide accurate and timely client reporting for assigned portfolios of Avison Young clients and properties
Responsible for setting work unit and/or project deadlines
Identifies and communicates the scope of service changes to the manager and team
Read, analyze, and interpret general technical procedures or governmental regulations
Verifies and ensures the accounting team's debt, real estate tax, sales tax, and owner distribution payments are made timely and internal databases are updated and maintained accordingly
Requirements
property accounting
microsoft office
accounting degree
project management
data management
leadership
Excellent organizational, verbal and written communications skills.
Possess a strong ability to prioritize, be well-organized, capable of multitasking and assume responsibilities and duties to lead and influence a team of professionals
3-5+ years of experience in property accounting or in a similar position. or, equivalent combination of education and experience, Real Estate experience a plus.
Experience with leadership roles and display problem-solving capabilities
Capability to adjust himself/herself to changes and new situations
Ability to comprehend, analyze, and interpret the most complex business documents
Strong organizational and administrative skills.
Suggests consulting opportunities to the manager based on knowledge of the department's pricing platform
Learning agility and effective personal communication skills
Big picture thinker capable of strategy development, execution and implementation
Strong interpersonal and communication skills to interact with employees, superiors, and customers.
Ability to effectively interact with management, employees, client etc. and respond effectively to the most sensitive issues
Detail-oriented with strong analytical and practical problem-solving skills.
Fortitude to cope with failures and trying to learn from past mistakes
Excellent communication skills, both written and verbal.
Strong Project Management and Change Management skills
Proficiency in Microsoft Office and data management software. MS Word and Excel experience preferred.
Degree from a four-year college or university program with an emphasis in accounting, finance or a related field required
Define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Benefits
Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
Annual volunteer day for Day of Giving
Medical, Dental, Vision Insurance
2 personal/wellness days
Paid holidays plus 2 floating holidays
Traditional and Roth 401k with generous employer match and immediate vesting
Employee Assistance Program (EAP)
Wellness program
12 weeks of Paid Parental Leave after one year of tenure