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Customer Experience Manager

Company logo

Stone Tile International

Lead CX teams, develop white‑glove service, and ensure seamless, high‑touch client experiences.
6 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Toronto, Ontario, Canada
Office Full-Time
Company Size
150 Employees
Service Specialisms
Tile Installation
Countertop Installation
Countertop and Tile Sealing
Countertop Repair
Tile Repair
Countertop Sales
Tile Sales
Custom Countertops
Sector Specialisms
Residential
Commercial
Role

Description

service slas
order entry
erp optimization
crm integration
metrics reporting
training programs

Requirements

5+ years
customer service
training
team leadership
problem solving
erp/crm

Benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

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Company

Overview

Culture + Values

Environment + Sustainability

Net-zero by 2050
Carbon Emissions Target
Aiming to achieve net-zero carbon emissions by 2050 to address climate change.

Inclusion & Diversity

Articles

Houzz – Stone Tile International Services & Projects
Houzz – Detailed Services List
Armoury District Profile (includes Vancouver showroom email)