Light Grey Kablio Logo
Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
3D Shield
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Morgan Sindall Infrastructure

Customer Experience Coordinator

Company logo
Morgan Sindall Infrastructure
Delivers engineering and construction services across highways, rail, energy, water and nuclear sectors.
Front‑of‑house and admin coordinator ensuring smooth office and visitor experience.
9d ago
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Coventry, England, United Kingdom
Office Full-Time
Company Size
8,000 Employees
Service Specialisms
Construction services
Engineering
Project Management
Design
Consulting
Technical Services
Turnkey
General Contractor
Sector Specialisms
Nuclear
Energy
Water
Highways
Rail
Aviation
Role
What you would be doing
reception management
diary coordination
meeting logistics
visitor experience
process improvement
facility support
  • Oversee reception services, ensuring a polished and efficient front-of-house function.
  • Act as the main point of contact for facilities reception-related matters in the flagship office.
  • Deliver a warm, professional welcome to all visitors, clients, and colleagues.
  • Coordinate diaries for one of the Directors, ensuring effective scheduling and prioritisation.
  • Order office stationery and arrange couriers.
  • Support Personal Assistants with diary and meeting management as required.
  • Oversee the coordination of internal and external meetings, including room setup, technology, and catering requirements.
  • Identify opportunities to improve office processes, systems, and visitor experience, embedding best practices.
  • Act as an ambassador for the business, ensuring a positive first impression at all times.
  • Support wider Infrastructure events.
  • Manage the visitor journey end-to-end, including sign-in, hospitality, and guiding them to meeting rooms.
  • Manage meeting room bookings, resolving conflicts and ensuring optimal utilisation of space.
What you bring
diary management
microsoft office
gcse
office administration
scheduling tools
organisational
  • Strong organisational skills with proven experience in diary management and meeting coordination.
  • Educated to GCSE level
  • Confident user of Microsoft Office and digital scheduling/room booking tools.
  • Experience in an office administration, facilities, or reception/front-of-house role.
Benefits
  • Car scheme and Private Medical Insurance (if applicable to role)
  • We also provide the option to participate in our share-save scheme; discounts including cycle to work and gym membership; a support and advice service for colleagues and their families, and more.
  • Annual bonus scheme
  • Mentoring programmes and continuous learning support
  • Recognition scheme and long service awards
  • Flexible and adaptable working
  • Contributory pension scheme
  • Generous holiday entitlement with the option to buy five days
Training + Development
Information not given or found
Company
Overview
£4.5_bn_group
Financial Strength
The company operates as part of a £4.5 billion group with significant annual infrastructure revenue.
£1.9_bn_order
Project Pipeline
The company has secured a robust order book valued at approximately £1.9 billion across major sectors.
£1_bn_revenue
Annual Infrastructure Revenue
The company generates over £1 billion in annual revenue from infrastructure projects.
40+years_experience
Industry Longevity
With operations spanning over 40 years, the company has established itself as a leader in infrastructure development.
  • Delivers critical national projects in energy, rail, highways, and water.
  • Specializes in major energy frameworks, including grid upgrades and windfarm links.
  • Provides comprehensive water expertise from sewerage to the Thames Tideway super-sewer.
  • Conducts nuclear decommissioning and power infrastructure work at sites like Sellafield.
  • Works on high-profile transport hubs, including Liverpool Street roof renewal and station expansions.
  • Balances large-scale engineering with regional projects to bridge communities and shape infrastructure.
Culture + Values
  • Safety is our top priority
  • We deliver excellence
  • We act with integrity
  • We collaborate to achieve the best results
  • We continuously improve
Environment + Sustainability
2050
Net Zero Commitment
Committed to achieving Net Zero emissions by 2050.
  • Delivering carbon reduction through innovation and smart solutions.
  • Aiming to reduce carbon intensity across our operations.
  • We aim to embed sustainability into all stages of project delivery.
  • We focus on reducing waste, energy consumption, and promoting sustainable materials.
Inclusion & Diversity
  • We are committed to creating an inclusive and diverse workforce
  • We focus on gender balance and promoting equal opportunities
  • Increased female participation in senior roles
Big Kablio Logo
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio