Service Technician and Programmer

Description

• Frequently resolve problems through research of multiple alternatives.
• Complete all appropriate company paperwork as required.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals.
• Effectively communicate project status to management.
• Inspectors shall perform all inspection, testing and some repair tasks on fire alarm or security systems.
• Assist customers on site with all questions and concerns in a timely and professional manner.
• Service technicians shall respond to scheduled and emergency service requests and perform in-depth trouble shooting, repair and/or replacement of system equipment.

Requirements

• Must have excellent communications skills, using tact and diplomacy when dealing with customers.
• Regular, reliable, predictable attendance.
• Fire Extinguisher and Kitchen Hood Service Technicians are also desired.
• Industry related NICET and/or state certification is preferred or obtain within one year of hire.
• Experience programming Edwards panels a requirement for this role.
• Must be proficient in the use and application of industry related equipment including MS Office.
• Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs.
• Valid driver's license with a clean driving record.
• Communicate and effectively interact with other contractors and building owners.
• Experience with the following manufacturers: Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, and Gamewell/FCI is preferred.
• Applicants must meet requirements in relation to background and driving record.
• Service Technicians will have the ability to program fire alarm systems or have experience with programing low voltage systems including fire alarm, nurse call, access control, security or CCTV.

Benefits

• Paid Holidays and PTO: Recharge and unwind with loved ones with 8 paid holidays and 10 PTO days. As you advance in your career with us, your PTO also grows over time.
• Flexible Spending Account: Manage your healthcare expenses effectively with our Flexible Spending Account.
• Additional benefits include Short-Term Disability, Life Insurance and AD&D, Critical Illness and Accident Coverage, and more.
• Healthcare Coverage: Access reduced-cost medical insurance, dental, and vision coverage.
• 401(k) Plan: Build a strong financial future with our 401(k) Plan with matching contributions.

Training + Development

Interview process

Visa Sponsorship

Security clearance