Commercial HVAC Service Technician

Description

• Advise the customer of any system issues found. Communicates within our department to provide corrective actions to be taken
• Provide excellent customer service with a positive attitude
• Adhere to all company policies and procedures
• Perform specific scheduled maintenance tasks per the scope of work. Including documenting the equipment's operational data with a designed log.
• Submits required paperwork in a timely manner
• Performs electrical and mechanical inspection and maintenance on HVAC equipment to ensure peak performance
• Must work safely daily and ensure that all safety measures are taken at all times
• Works in a team-based environment to share information and workload while ensuring customer satisfaction
• Operate scissors and genie lifts safely.
• Represents the company in a positive manner to other trades, contractors, and owners

Requirements

• Good written and verbal communication skills
• Willingness to assist with any additional and reasonable duties assigned by the supervisor
• Operating knowledge of Microsoft Office software and working proficiency with hand handheld computer (i.e., Smartphone, iPad)
• Demonstrate advanced customer service skills and can communicate clearly, ideas, and explanations of problems to residential and commercial customers and coworkers
• Experience in training and mentoring service technicians.
• Must have a valid driver's license with an insurable driving record
• Ability to work independently with minimal supervision and balance the requirements of multiple and varied duties
• Strong problem-solving and critical thinking skills
• Flexibility to work overtime/ weekends, as required
• Uses experience and technical skills in system operations to determine service requirements
• Ability to work in diverse conditions, including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Work from a 28' extension ladder and 12', 10', 8'and 6' step ladder.
• Desired Qualification -- completion from HVAC Technical School
• Must be able to climb, crawl, stoop, kneel, and must regularly lift and/or move up to 50 pounds
• Ability to pass a drug screening and a background check
• Meet all qualifications and have all the tools required. Including the ability to demonstrate working knowledge of daily, weekly, and monthly skills noted below.
• A combined five years' experience servicing commercial and residential HVAC units
• Understand and communicate the benefits of preventative maintenance.
• Take-Home Vehicle: Dispatched directly from home
• Ability to interpret engineering drawings in reference to layout, location, and operation of the system(s)

Benefits

• Paid Time Off (PTO)
• Uniforms Provided
• Access to the local ABC training facility / CEF Construction Education Foundation
• Tuition and book reimbursement for trade school programs (with successful participation)
• Comprehensive Benefits Package:
• Dental and Vision insurance
• 401(k) with 6% company match
• Medical coverage: 90% of employee cost
• Competitive pay: $30.00 - $45.00 an hour, based on experience and education
• Ongoing leadership training and professional development opportunities are supported by the company.
• 8 paid holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance