Service Technician - WA at Rheem Australia in Welshpool, Western Australia, Australia | Kablio

Role

Description

product training

service calls

troubleshooting

appliance installation

compliance

Maintain knowledge and attend Rheem training across the full product range including Rheem, Vulcan, Raypak, Edwards and Solahart.
Work within the Perth metropolitan area.
Respond to allocated service calls with a professional, pleasant, outgoing manner, mindful at all times of the importance of our customer.
Evaluate and rectify an appliance problem efficiently and accurately and or install & commission an appliance in accordance with the relevant industry codes.
Ensure our products are installed and operate within the design specifications and relevant standards.

Requirements

gas i

gas g

wa licence

restricted electrical

plumbing

electronic comm

I Class Gas (highly regarded/desirable)
G Class Gas licence
Current WA drivers’ licence.
Restricted Electrical Licence (highly regarded/desirable).
Comfortable use of electronic communication/information devices.
Trade qualification in Plumbing
Be provided with specialised tools and equipment + Tablet/Phone + uniform.

Benefits

Discounts on Rheem products.
Opportunity for overtime.
Be allocated a fully equipped and maintained current model Toyota HiAce van.
Ongoing training, support, supervision, and career advancement opportunities
Hourly base rate negotiated relative to your trade qualifications & experience.
Access to our Employee Assistance Program and Safety and Wellbeing initiatives.

Training + Development

Information not given or found

Interview process

video and face‑to‑face interview(s)
provide transcripts or work samples
complete pre‑employment medicals
background and reference checks

Visa Sponsorship

Information not given or found

Security clearance

background and reference checks will be conducted

Company

Overview

AU$118 million

Annual Revenue

The company generates significant revenue annually, supporting its extensive network of manufacturing facilities.

8 Factories

The company operates eight high-volume manufacturing facilities across Australia and New Zealand.

Started in Australia in 1936, the company began by making drums before producing its first gas water heater in Sydney in 1939.
Transitioned to fully Australian ownership and became part of Paloma Co Ltd in 2001.
Market leader in water heating, offering gas, electric, solar, and heat-pump systems for homes and businesses.
Builds and supplies hot-water solutions for residential homes, commercial buildings, pools, and large-scale retrofit projects.
Typical projects include solar and heat-pump installations in homes, and commercial retrofits in CBD office towers and community facilities.
Integrates refrigeration and advanced control technologies to improve efficiency and user experience.
Evolved from one of Australia’s first local drum manufacturers into a high-tech water-heating specialist.

Culture + Values

Operate with flexibility and nimbleness despite being a large business
Employ Australians and support Australian manufacturing
Engage employees in charitable activities every month
Collaborate with local suppliers (e.g. BlueScope) to support Australian industry
Form environmental committees staffed by front‑line employees to drive initiatives

Environment + Sustainability

75% Water Usage Reduction

Water Efficiency

Significantly reduced water consumption at the Sydney headquarters over the past decade.

40% Gas Consumption Reduction

Energy Efficiency

Achieved through the implementation of high-efficiency ovens at the Rydalmere factory.

112 t CO₂ Reduction

Carbon Emissions

Annual reduction in carbon dioxide emissions achieved through the Rydalmere solar PV array.

90% Waste Diversion Target

Zero Waste Initiative

Aimed to divert 90% of non-hazardous waste from landfills by 2025.

LED lighting installed across factories to reduce energy use
Installed oily waste and wet enamel treatment plants diverting ~167 t waste/yr
Reprocessing steel dust prevents >100 t waste/yr in Australian plants
Global goal: launch product line by 2025 with 50% reduction in greenhouse-gas footprint
Global target: reduce GHG emissions by 50% by 2025 (2018 baseline)
Rainwater harvesting and discharge-water recycling systems implemented
Global goal: train 250,000 plumbers/installers in sustainable practices by 2025
2024: achieved >87% GHG reduction in new heat pump product series
2024: all manufacturing sites in Zero Waste to Landfill program reached diversion ≥90%
2024: trained over 600,000 industry professionals in sustainable practices
Member of Australian Packaging Covenant to improve packaging sustainability

Inclusion & Diversity

No publicly available gender ratio or specific DEI metrics disclosed
No distinct gender‑focused targets or outcomes published online
No official DEI strategy or statistical outcomes found on company website or LinkedIn

Articles

About Rheem Australia

Careers at Rheem Australia

Sustainability Initiatives

Company

Overview

AU$118 million

Annual Revenue

The company generates significant revenue annually, supporting its extensive network of manufacturing facilities.

8 Factories

The company operates eight high-volume manufacturing facilities across Australia and New Zealand.

Started in Australia in 1936, the company began by making drums before producing its first gas water heater in Sydney in 1939.
Transitioned to fully Australian ownership and became part of Paloma Co Ltd in 2001.
Market leader in water heating, offering gas, electric, solar, and heat-pump systems for homes and businesses.
Builds and supplies hot-water solutions for residential homes, commercial buildings, pools, and large-scale retrofit projects.
Typical projects include solar and heat-pump installations in homes, and commercial retrofits in CBD office towers and community facilities.
Integrates refrigeration and advanced control technologies to improve efficiency and user experience.
Evolved from one of Australia’s first local drum manufacturers into a high-tech water-heating specialist.

Culture + Values

Operate with flexibility and nimbleness despite being a large business
Employ Australians and support Australian manufacturing
Engage employees in charitable activities every month
Collaborate with local suppliers (e.g. BlueScope) to support Australian industry
Form environmental committees staffed by front‑line employees to drive initiatives

Environment + Sustainability

75% Water Usage Reduction

Water Efficiency

Significantly reduced water consumption at the Sydney headquarters over the past decade.

40% Gas Consumption Reduction

Energy Efficiency

Achieved through the implementation of high-efficiency ovens at the Rydalmere factory.

112 t CO₂ Reduction

Carbon Emissions

Annual reduction in carbon dioxide emissions achieved through the Rydalmere solar PV array.

90% Waste Diversion Target

Zero Waste Initiative

Aimed to divert 90% of non-hazardous waste from landfills by 2025.

LED lighting installed across factories to reduce energy use
Installed oily waste and wet enamel treatment plants diverting ~167 t waste/yr
Reprocessing steel dust prevents >100 t waste/yr in Australian plants
Global goal: launch product line by 2025 with 50% reduction in greenhouse-gas footprint
Global target: reduce GHG emissions by 50% by 2025 (2018 baseline)
Rainwater harvesting and discharge-water recycling systems implemented
Global goal: train 250,000 plumbers/installers in sustainable practices by 2025
2024: achieved >87% GHG reduction in new heat pump product series
2024: all manufacturing sites in Zero Waste to Landfill program reached diversion ≥90%
2024: trained over 600,000 industry professionals in sustainable practices
Member of Australian Packaging Covenant to improve packaging sustainability

Inclusion & Diversity

No publicly available gender ratio or specific DEI metrics disclosed
No distinct gender‑focused targets or outcomes published online
No official DEI strategy or statistical outcomes found on company website or LinkedIn

Articles

About Rheem Australia

Careers at Rheem Australia

Sustainability Initiatives