Provides fire protection services including design, installation, and maintenance for various sectors.
Install, troubleshoot, service and repair fire alarm and security systems.
29 days ago ago
Intermediate (4-7 years)
Full Time
Phoenix, AZ
Field
Company Size
700 Employees
Service Specialisms
Fire Protection
Design
Installation
Engineering
Maintenance
Testing
Inspection
System Integration
Sector Specialisms
Industrial
Commercial
Educational
Special Hazards
Role
Description
field service
alarm troubleshoot
alarm repair
explosive handling
technician training
documentation
Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
Use Field Service Lightning to track work orders, materials needed, time on job, etc.
Safely follow and perform procedures to handle, remove and replace explosive actuators such as squibs and gas cartridge actuators.
Ensure company provided vehicle is clean and well maintained as required by company policies.
Troubleshoot to determine fault or faults to include ground faults with fire alarm systems.
Complete documentation on work orders
Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.
Understand and follow SFP’s Safety program, SDS book, Hazardous communication program, policies and procedures. Participate in weekly Toolbox talks. Employee must know where all related safety documentation is at all times on each project.
Train service technician trainees on all applicable aspects of fire protection.
Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.
Requirements
nicet
fire alarm
sage 300
high school
driver's license
2-year exp
2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
NICET or state specific certification, preferred.
Must have the ability to effectively read, write and communicate in English with employees and customers.
Programing and software knowledge with a variety of fire alarm systems that is used when removing or replacing components.
Must be able to comply with SFP’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
High School Diploma or equivalent, required.
2 years of professional computer skills, preferred
Knowledge of different manufactures clean agent and high-pressure suppression systems.
NICET Level 1 Fire Alarm Certification, strongly preferred
Occasional travel up to 20%.
Comprehensive working knowledge of fire alarm codes and standards.
Valid driver’s license with acceptable driving record required.
Appropriate use of required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components.
2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
Required to be punctual to required work locations and complete scheduled projects in timely manner.
Benefits
Employee Assistance Program
Vision Insurance
Paid Vacation and Holidays
Dental Insurance
401(k) Plan with Company Match
Short-Term Disability – Employer Paid
Medical Insurance
Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
Flexible Spending Accounts
Life Insurance for Team Members and Dependents
Long-Term Disability – Employer Paid
Employee Referral Program
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must comply with sfp’s drug and alcohol policy.
must pass background screening requirements, which may include customer‑specific criteria.
Company
Overview
Founded 1999
Year Founded
Established in 1999, the company has built a strong reputation in the fire protection industry.
Specializes in fire protection systems for a range of sectors, including commercial, industrial, and residential.
Offers a full range of services including design, installation, testing, and maintenance of fire protection systems.
Known for tackling large-scale projects like complex industrial facilities, high-rise buildings, and critical infrastructure.
Expertise spans across sprinkler systems, fire alarms, fire suppression, and life safety services.
Pioneers in using advanced technologies for fire protection, delivering reliable, cutting-edge solutions.
Operates nationally, with a reputation for providing exceptional customer service and high-quality solutions.
Has worked on high-profile projects in the healthcare, education, and manufacturing sectors, among others.
Culture + Values
Passion – We are passionate about life safety.
Integrity – We do the right thing.
Partnership – We work in partnership with our customers and community.
Operational Excellence – We constantly strive for operational excellence. We do things right.