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Technology Risk & Control Analyst
Homeserve Uk
Responsible for managing and maintaining ITGC (IT General Controls) within Technology systems, processes, and projects. Involves evaluating and testing existing controls, identifying risks, and providing recommendations to strengthen IT processes.
16d ago
Intermediate (4-7 years)
Full Time
Walsall, England, United Kingdom
Hybrid
Company Size
10,000 Employees
Service Specialisms
Plumbing services
Heating services
Electrical services
Drainage services
Gas services
Home repairs
Boiler installations
Boiler servicing
Sector Specialisms
Plumbing
Drainage
Electrics
Heating
HVAC
Kitchen fitting
Carpet cleaning
Garden design
Role
What you would be doing
controls testing
audit support
it resilience
controls documentation
itgc management
controls assessment
- Undertake and evidence testing of Technology, Change and Cyber controls aligned with frameworks including NIST, SOX, and PCI DSS.
- Support audit activities and compliance reviews by assessing evidence to be submitted, review findings, and monitoring and tracking the implementation of corrective actions through to completion.
- Promote a culture of accountability, ownership, and risk awareness within the organisation.
- Support teams across Technology, Change and Cyber with IT resilience activities update templates and provide coaching when required.
- Provide support to Technology and Change teams to produce evidence for internal/external auditors during audits.
- Maintain an up-to-date record of Technology, Change and Cyber controls, including process flow diagrams, risk matrices, and control narratives to demonstrate adherence to regulatory and corporate requirements.
- Provide training to Technology & Change and business stakeholders on Technology, Change and Cyber control frameworks and risk management requirements when required.
- Participate in departmental risk reviews.
- Collaborate with IT and business teams to manage and evidence ITGC (IT General Controls) in Technology systems, processes, and projects.
- Conduct regular assessments of Technology, Change and Cyber systems and processes to identify risks and gaps in the existing controls framework.
- Provide governance oversight to the IT resilience testing programme.
- provides high-quality and tested solutions.
- Undertake regular controls design and operational effectiveness assessment and operations, detailing outcomes including gaps in the controls requiring action and remediation to manage risks.
- Generate reports and dashboards for stakeholders to communicate the status of Technology, Change and Cyber controls, risks, and findings.
What you bring
data analysis
methodical
team collaboration
cyber risk
tech understanding
ambiguity
- strong data analysis and reporting.
- has a methodical detailed and logical approach to reviewing activity and delivering reporting.
- can take the initiative and works well as part of a team.
- has demonstrable experience in the operation of technology and cyber risk and compliance activities.
- has a good level of understanding of technology more generally and can both understand and challenge where appropriate.
- is comfortable working with ambiguity and always seeking opportunities to change the status quo.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- regular controls design and operational effectiveness assessment
- supporting audit activities and compliance reviews
- monitoring and tracking the implementation of corrective actions through to completion.
People also searched
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Company
Overview
850,000 annually
Jobs Handled
The UK arm handles over 850,000 jobs per year, supported by a nationwide network of qualified Home Experts.
2023
Acquisition Year
The company was acquired by infrastructure investor Brookfield in 2023, marking a significant expansion phase.
- Born in Walsall in 1993 as a plumbing emergency service, it has evolved into a global home‑assistance provider.
- Today it partners with utilities and insurers to offer 24/7 cover—from leak repairs and boiler breakdowns to drain unclogs and electrical faults.
- It expanded across Europe, North America and Japan.
- Frequently working through long‑term utility and insurer partnerships, it installs and maintains HVAC systems and emerging energy tech.
- Unusual fact: it was the subject of a BBC series ‘Disaster Masters’, documenting its emergency disaster-response work.
- Dare to care
- Do the right thing
- Own it
- Always improve
- Win together, trust each other
- CustomerFirst
42% reduction
Scope 1 & 2 Emissions Target
The target is set for FY2030, with a baseline of FY2020.
29,000 tonnes COâ‚‚e
Global Emissions (2023)
This includes Scope 1: 20,985 t, Scope 2: 3,960 t, and Scope 3: 1,261 t.
38% reduction
Scope 1 & 2 Targets (2031)
The target is set with a base year of 2022.
11.1% reduction
Scope 3 Emissions Target
This target is set for FY2031, building on the base year of FY2022.
- Energy efficiency measures implemented, e.g., LED lighting and automatic light sensors in facilities
- Fleet transition to electric vehicles underway
- Commitment for all offices to procure renewable electricity by 2030
- Group Environment Policy approved by Board in FY2021
96% Fair Treatment
Employee Feedback
96% of employees feel they are treated fairly regardless of race and gender.
94% Welcoming Environment
Employee Perception
94% of employees feel they are made to feel welcome at work.
34% UK Workforce
Employee Demographics
34% of the global workforce is based in the UK, supported by inclusive networks.
- Signed up to Race at Work Charter; registered to TIDE benchmark; recognised as Disability Confident Committed employer
- Disability, LGBT+, Multicultural and Gender networks active and driving practical workplace changes
- UK gender pay report available (site reference)
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