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Westrac Cat

Administrator - Service Operations

Company logo
Westrac Cat
Authorised Cat dealer offering heavy mining & construction equipment plus full life‑cycle support.
Providing high-quality administrative support in a service operations role, including managing purchase requisitions, time capture reporting, maintaining archives, and coordinating training requirements.
13d ago
Intermediate (4-7 years)
Full Time
Guildford, Western Australia, Australia
Onsite
Company Size
4,500 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Technical Services
Turnkey
Design
Sector Specialisms
Construction
Mining
Agriculture
Role
What you would be doing
customer relationships
training management
safety audits
purchase management
administrative support
time reporting
  • Building and maintaining positive relationships with customers and internal stakeholders
  • Coordinating and managing training requirements for staff
  • Overseeing safety and contamination control audits
  • Handling purchase requisitions and overseeing the purchasing process
  • Maintaining archives and ensuring documentation is well-organized and accessible
  • Providing high-quality administrative support across the team
  • Managing time capture reporting to ensure accurate records
  • Ensuring compliance with WesTrac policies and procedures
What you bring
sap/payroll
detail-oriented
pc literate
admin qual
adaptable
  • Ability to maintain high work standards under pressure
  • SAP & Payroll experience
  • Effective communication skills including active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly
  • Attention to detail and accuracy
  • Professional level of computer literacy and data entry skills
  • Relevant administrative qualification or experience working in a similar level influencing role
  • Adaptability including the ability to perform efficiently in different environments and with diverse tasks and people
Benefits
  • Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
  • Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity
  • Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
  • Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
  • Employee Referral Program– Opportunity to receive a referral bonus up to $5000 for applicable roles.
Training + Development
Information not given or found
Company
Overview
$2.45B Revenue
FY2018 Financial Performance
Generated over A$2.45 billion in revenue across operations spanning WA, NSW, and ACT.
100th Wheel Loader
Delivered in Sept 2023
Achieved the milestone of delivering the 100th Cat Next‑Gen medium wheel loader, demonstrating significant productivity improvements for clients.
20% Productivity
Gain for Clients
Cat Next‑Gen medium wheel loaders provide clients with productivity gains exceeding 20%, supported by advanced technology solutions.
46,000 Hours
Logged on Cat Machines
Some Cat machines in WA have logged 46,000 hours, showcasing WesTrac's commitment to durability and long‑haul support.
  • Grew from a single WA dealership into a multi‑state Cat heavy equipment powerhouse.
  • Operates 31 branches across WA, NSW, and ACT as a flagship of Seven Group Holdings.
  • Serves major mining clients like BHP and Rio Tinto, supplying and maintaining heavy equipment.
  • Launched a Technology Experience Centre in NSW featuring remote‑operator stations and Cat’s MineStar systems.
  • Provides whole‑of‑life support including parts, servicing, operator training, and FitFleet monitoring.
  • Engages in projects ranging from mine sites to infrastructure development, leveraging expertise in heavy‑haul and fleet solutions.
Culture + Values
  • Safety First: Ensuring the safety and wellbeing of our people is our highest priority.
  • Customer Commitment: We work in partnership with our customers, understanding their needs and delivering innovative solutions.
  • Integrity: We do what we say we will do, delivering on our promises with the highest standards of professionalism.
  • Excellence: We strive for excellence in everything we do, continuously improving and striving for better outcomes.
  • Collaboration: We value teamwork and encourage open, transparent communication across all levels of the business.
  • Accountability: We take responsibility for our actions, holding ourselves accountable for the results we achieve.
Environment + Sustainability
2050 Target
Net Zero Emissions
Aims to achieve zero greenhouse gas emissions by 2050.
  • Focuses on energy efficiency, waste reduction, and use of renewable resources.
  • Implements programs to reduce fuel consumption and increase sustainable products/technologies.
  • Supports customers with latest environmentally friendly technologies and solutions, such as electric and hybrid machinery.
Inclusion & Diversity
  • Focused on creating an inclusive and diverse workforce where everyone has an opportunity to succeed.
  • Has set clear targets to increase the representation of women in leadership roles.
  • Promotes a culture of respect, aiming to provide equal opportunities for all employees regardless of background.
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