Recruitment Account Manager - Onsite

• Conduct monthly 1-1s using great conversations to drive performance.
• Supporting team with day to day activities such as recruitment and selection and management of ER cases.
• Identifying talent and creating opportunities for development.
• Deliver regular business reviews to key stakeholders within client base, and feel comfortable leading meetings and presenting to high level stakeholders
• In cooperation with the Randstad Continuous Improvement team promote new business opportunities to the client (e.g. cost savings, process improvement, tech roll outs, overall enhanced quality of service etc)
• Managing a large team of Account Specialists, as well as experience in high volume recruitment - in any industry
• CV searching and matching job specifications with the desired candidates
• Planning of the pipeline in line with the demand of the clients with the use of planning tools.
• Develop a long-lasting relationship with the client and extend the network within the client.
• Tailor and formulate recruitment plans, using a variety of approaches dependant labour market
• Interpretation, collation and delivery of Management Information (MI) through regular onsite visits and formal business reviews
• Monitor and improve the invoicing and potential debt
• Produce relevant and timely management information (MI) for each site.

Randstad Inhouse Services (RIS) is looking for an experienced Account Manager to ensure the smooth running of the operation across our site in coleshill, on a key account in the division, Sainsburys.

• Demonstrating inspirational leadership and leading by example.
• Proven people management experience including: Challenging conversations, showing empathy when required, Performance management & 1-1’s,
• Understand the processes including payroll, billing and debt management
• Use of a range of Microsoft/google packages including Excel/Sheets and Powerpoint/Slides.
• Basic knowledge of ER/HR is required to carry out investigations and disciplinaries
• Experience of managing a multiple client base and onsite locations is preferable but not essential
• Minimum 2 years experience in a similar role
• Proven experience managing a high volume staff workforce

This is an onsite role monday - friday with some weekend on call work

The opportunity to work for a key account within RIS is fantastic for someone looking to take the next step in their career within one of the largest recruitment companies on the planet, and play a vital role in the success of the account.

• Client satisfaction: Contractual SLA Fulfilment (shift fulfilment, absence, attrition, invoice accuracy) , pool capacity, recruitment plan, new starter fulfilment rates, client satisfaction survey.