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Housekeeping Supervisor (Temporary) - Verve Aspen Woods (2025-8990)
Verve Senior Living
Supervising and maintaining cleanliness and laundry services in a retirement residence
18d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Calgary, Alberta, Canada
Onsite
Company Size
1,000 Employees
Service Specialisms
Senior Living
Real Estate Development
Sector Specialisms
Retirement Living
Assisted Living
Memory Care
Long-term Care
Independent Living
Role
What you would be doing
housekeeping services
laundry services
shift scheduling
safety compliance
team management
training/oversight
- Participates in the timely completion of all probationary and annual performance reviews for all housekeeping & laundry employees with the Environmental Services Manager.
- Completes all mandatory training/education.
- Accountable for vacation scheduling and ensuring all shifts are adequately covered.
- Deals with all housekeeping resident complaints and resolves problems.
- Ensures the delivery of all housekeeping services to residents reflects the high quality standards of the Residence.
- Participates in the Residence’s ongoing Fire Prevention, Continuous Quality Improvement, Occupational Health and Safety, and Infection Control programs as required.
- Responsible for monthly housekeeping meetings with minutes for month-end report.
- Handles all matters in a confidential manner.
- Overseeing/responsible for the quality control and cleaning of all common areas, laundry rooms, public washrooms and spa room.
- Recognizes safety hazards and assists in maintaining a safe, neat, clean environment for residents and staff. It is every employee’s responsibility to report any unsafe work condition immediately.
- Responsible to organize and ensure all services are met daily and weekly for guest and respite suites.
- Participates in performance management, to include daily coaching and follow-up of task delegation with the Environmental Services Manager.
- Ensures effective team communication within the residence, logs any concerns re: resident behavior, via CQI incident reports. Maintains effective and oral and written communication and good human relations with residents, families and staff of other departments, using appropriate lines of communication.
- Participates in hiring/training/overseeing and directing housekeepers under supervision of the Environmental Services Manager.
- Is responsible for and accountable for compliance with the Retirement Homes Act.
- Complies with the Occupational Health & Safety Act, Workplace Safety and Insurance Act and W.H.M.I.S. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
- Responsible for daily and weekly maintenance of housekeeping equipment.
- Attends and contributes to weekly round-up meetings with marketing and maintenance regarding status of all empty suites and turnovers.
- Overseeing/responsible for the quality control of the cleaning of suites, adjacent hallways and storage areas.
- Is responsible to perform and sign off on all new resident housekeeping orientations.
- Participates in weekly interdisciplinary meetings with the focus on reporting and consulting with all other departments regarding the safety and well-being of each resident.
- Responsible to keep informed of current trends in housekeeping and laundry delivery.
- Overseeing/responsible for and/or completing the clean-ups of all suite turnovers.
- Responsible to schedule all shifts and direct extra responsibilities daily to account for housekeeper’s extra time in the case of empty rooms, hospitalization etc.
- Overseeing/responsible for the quality control and delivery of all in-house laundry services.
- Complies with all Corporate policies and procedures.
What you bring
communication
whmis
team leader
problem-solving
seniors care
leadership experience
- Basic computer literacy and must be able to communicate effectively, both verbally and written, in the English language.
- Knowledge of WHMIS and Infection control procedures.
- Demonstrates outstanding public relations skills with residents, potential clients, staff and all persons visiting the Residence.
- Must be able to work weekends.
- Must have a service orientation and a love for seniors.
- Ability to be a team leader, work independently, be flexible and versatile, and be able to demonstrate initiative and problem-solving skills.
- New Resident Orientation to housekeeping department.
- Experience in a leadership role in a housekeeping/hospitality setting is preferred.
- The incumbent must be a high school graduate who has had some formal training in or prior proven experience in working professionally with senior clientele. Ability to communicate in English, both orally and in writing must have a positive self-image and the ability to nurture excellent human relations with residents, families and other team members.
- Aware of in-service education opportunities within the residence and seeks out those that will enhance the performance of their department employees.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check
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Company
Overview
- Founded with a passion for delivering quality care, Verve Senior Living operates across North America, creating vibrant communities for seniors.
- Specializes in designing, developing, and managing senior living facilities, offering a variety of services from independent living to skilled nursing.
- Focused on creating environments where seniors can thrive, emphasizing personalized care, wellness, and engagement.
- Partners with local healthcare providers to ensure seamless, high-quality medical services for residents.
- Over the years, has expanded to multiple locations, building a trusted reputation for innovation in senior housing solutions.
- With a mission to redefine aging, stands at the forefront of redefining the senior care experience.
- They create extraordinary experiences for residents, families, and employees.
- They are committed to creating an environment where employees feel valued, appreciated, and empowered to do their best work.
- They believe in providing the highest quality care in an environment that feels like home.
- They strive to develop innovative solutions to improve the lives of residents and the success of team members.
- They value continuous improvement and are always looking for ways to elevate their services.
Net Zero by 2030
Emissions Goal
Committed to achieving net-zero emissions, demonstrating a strong focus on reducing environmental impact.
- Committed to sustainable building and operational practices.
- Implement energy-efficient technologies and pursue eco-friendly solutions in operations.
- Focus on reducing environmental impact through waste diversion programs and sustainable sourcing.
- is committed to building a diverse and inclusive workforce.
- prioritizes inclusive hiring practices and creating a work environment where all employees feel valued and respected.
- focuses on gender diversity with a commitment to increasing female leadership representation.
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