Leading North American real estate investment advisor offering asset management, property management, development and advisory services to pension funds and institutional clients.
Coordinate daily building operations, resident relations, and maintenance tasks.
12 days ago ago
Junior (1-3 years)
Full Time
Vancouver, British Columbia, Canada
Onsite
Company Size
676 Employees
Service Specialisms
Property Development
Project Management
Consulting
Construction Services
Design
Engineering
Architecture
Sector Specialisms
Office
Industrial
Retail
Residential
Multi-residential
Development
Role
Description
access management
work order
vendor management
turnover management
maintenance coordination
resident relations
Respond to and resolve resident concerns in a timely and professional manner
Liaise with Leasing team for lease renewals, assignments, and roommate changes, ensuring accurate system updates
Issue contractor and visitor passes and maintain accurate records
Conduct regular property and vacant suite inspections to ensure building standards are met
Prepare adjustment forms for resident charges and fines
Issue notices of entry and coordinate scheduling with residents Post and distribute building notices via email, common areas, and suites as required
Execute monthly and quarterly resident events
Manage resident access systems, including fob creation, visitor parking passes, buzzer registration, and parking/locker assignments
Monitor resident arrears and take appropriate action, including eviction notices and RTDRS filings
Conduct annual and complaint-driven suite inspections; issue warning letters as needed
Process notices to vacate, conduct pre-move-out inspections, and update turnover schedules
Facilitate insurance claims for resident-caused damages and provide required documentation
Oversee guest suite and amenity upkeep, ensuring cleanliness and readiness for bookings
Conduct move-out inspections and prepare adjustment forms for Property Administrators
Maintain excellent resident relations through collaborative problem-solving with team members
Monitor work orders to ensure completion within 24–48 hours and create purchase orders as required
Address deficiencies from inspections promptly
Manage all incoming and outgoing resident emails and internal/external communications
Issue and process purchase orders, verify completed work, and ensure timely vendor invoicing and payment
Coordinate with Maintenance Manager and contractors to address maintenance issues promptly
Manage suite turnover, including vendor coordination and Yardi updates to meet rent-ready timelines
Perform general administrative duties, reporting, and inventory management as required
Requirements
1+ yr
residential
microsoft office
yardi
high school
communication
1+ year of experience in residential property management operations, including strong organizational and scheduling skills
Availability to work during month-end periods, including weekends and statutory holidays Proficiency in Microsoft Office and property management/accounting software; preference for Yardi experience
Professional, self-motivated, and flexible with strong conflict-resolution abilities Ability to manage multiple priorities, meet tight deadlines, and work under pressure with accuracy and attention to detail
Excellent verbal and written communication skills; ability to build positive relationships with team members and residents
High school diploma
Benefits
A friendly, welcoming, and supportive culture
Half-day every Friday before a long weekend
Eligible to participate in our annual performance based bonus program
Up to $5,000 annual mental health coverage
Up to $2,000 annual education allowance
3 paid personal days per year
3 weeks of vacation per year
A comprehensive health benefits plan that supports you and your family
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
17B Assets
Total Assets Under Management
The firm manages a diversified real estate portfolio with total assets valued at approximately $17 billion.
3B Development
Development Pipeline
GWL Realty Advisors currently has over $3 billion in active development projects across North America.
High Ratings
GRESB Certification
The company consistently achieves high ratings from GRESB, a leading global standard for benchmarking the sustainability performance of real estate assets.
Began as a Canadian real estate investment advisor and expanded steadily into North America.
Provides services including asset management, property management, development, and specialized advisory across multiple sectors.
Entered the U.S. market by acquiring EverWest Real Estate Partners in 2018, marking a strategic international growth initiative.
Delivers market insights through economic, demographic, and sector-specific analysis to inform investment and development strategies.
Serves large pension funds and institutional clients with consistent strong performance relative to industry benchmarks.
Culture + Values
We Keep Our Word
We Work Better Together
We Embrace Diversity
Environment + Sustainability
2050 Net-Zero
Carbon Emissions Target
Committed to achieving net-zero carbon emissions for assets under management by 2050.
31–34% Reduction
Carbon Intensity Drop
Reduced carbon intensity of office and residential portfolios from 2013 to 2021.
20% Emissions Cut
Scope 1 & 2 Reduction
Reduced Scope 1 & 2 emissions by 20% between 2019–2023, alongside energy and water intensity reductions.
21.7% GHG Reduction
Green Savings Program Impact
Achieved a 21.7% GHG reduction since the launch of the SBCP program (2013–2018) while saving tenants $8.2M.
Between 2019–2023 reduced Scope 1 & 2 emissions by 20%, energy intensity by 17%, water intensity by 17%
At end of 2023, 88% of eligible buildings (by floor area) held LEED or BOMA BEST certification
By 2021, 86% of eligible portfolio had at least one green building certification; 84% of offices had BOMA BEST Gold certification
Regular GRESB participation: Green Star ranking & 5-Star rating multiple consecutive years; top 5–15% globally
HOOPP LEAP Awards in 2023: Technology Innovator, GHG Performer, GHG Manager awards recognizing emission reduction piloting and plans to cut emissions by up to 95% by 2030 at flagship properties
Inclusion & Diversity
Value statement: "We Embrace Diversity" - "We believe our differences make us stronger. We believe good ideas can come from anywhere. We are curious and open to possibilities."
Mention that equity, diversity, and inclusion are part of value proposition in talent attraction, tenant experience, and community contributions
No publicly disclosed gender breakdown or targets available on corporate site or LinkedIn