Trainee New Homes Sales Consultant

Description

• Ensure full adherence to Dandara Health & Safety and Personal Safety policies.
• Provide a warm, professional welcome to all prospective customers, delivering a first-class customer experience from enquiry to completion.
• Participate in weekly sales-build meetings, collaborating closely with construction teams to support customer satisfaction and successful handovers.
• Deliver 5-star handover experiences, ensuring customers feel supported, informed and delighted at every stage of their journey.
• Take customer reservations, complete all associated paperwork accurately and efficiently, and ensure customers fully understand both the financial and legal aspects of their purchase.
• Proactively approach new prospects, maintain accurate visitor records and follow up all leads using our sophisticated CRM system.
• Ensure all visitors are aware of PPE requirements when entering construction areas.
• Build and maintain strong working relationships with advocates, estate agents, valuers, mortgage lenders and financial advisors.
• Complete home demonstration training and support with customer demonstrations.
• Learn the full conveyancing journey and support plot progression to ensure exchange deadlines are met.
• Follow a structured 12-month trainee schedule, with regular 1:1 reviews to assess progress and identify development needs.

Requirements

• Confidence in dealing with customers, partners and colleagues.
• Full UK Driving Licence.
• Strong organisational abilities and attention to detail.
• Ability to work well within a team and build strong relationships.
• A solution-focused mindset with the resilience to overcome challenges.
• Experience in a customer-facing or sales environment (not essential - full training provided).
• Excellent verbal and written communication skills.

Benefits

• A structured career pathway with clear progression for successful trainees.
• Employee benefits including competitive salary & commission, car allowance, private medical insurance, life assurance, and career development opportunities.
• Award-winning training and development, ensuring you are fully supported throughout your journey.
• The chance to work for a business with strong roots on the Isle of Man and a long-standing reputation for quality and excellence.
• Gain a comprehensive understanding of Dandara homes, construction processes, local market conditions, and unique selling points.

Training + Development

Interview process

Visa Sponsorship

Security clearance