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Settlement Post Closer
Keystone Custom Homes
Process post-closing files, ensure quality control, and provide customer service.
6d ago
Junior (1-3 years)
Full Time
Lancaster, PA
Office Full-Time
Company Size
244 Employees
Service Specialisms
Construction services
Project Management
Property Development
Design
General Contractor
Sector Specialisms
Residential
Commercial
Role
What you would be doing
report prep
quality control
process improvement
file processing
project management
customer service
- Prepare and maintain post-closing reports, ensuring all relevant data is recorded and shared with stakeholders as needed
- Perform quality control checks to ensure compliance with company and industry standards
- Continuously improve post-closing processes, offering recommendations to enhance efficiency and quality
- Process post-closing files accurately and in a timely manner, ensuring all required documents are completed and properly filed
- Meet deadlines by managing multiple projects simultaneously and ensuring timely completion of all tasks
- Perform additional tasks as directed by management to support the title agency and settlement teams
- Collaborate with the settlement processing and post-closing teams to ensure a smooth transition from closing to post-closing
- Provide exceptional customer service by responding to inquiries and resolving issues related to post-closing documents
- Communicate with customers, lenders, and other parties to address any post-closing issues promptly and professionally
What you bring
customer service
project management
detail‑oriented
microsoft office
title agency
communication
- Exceptional customer service skills, with a passion for delivering “Unreasonable Hospitality”
- Proven project management skills with the ability to meet aggressive deadlines
- A keen attention to detail and strong quality control and reporting abilities
- Proficiency in Microsoft Office Suite, especially Excel and Word
- Previous experience in an administrative role within title agency or settlement processes
- Strong interpersonal, verbal, and written communication skills
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
$411M Revenue
Annual Revenue Growth
The company achieved $411 million in revenue by 2024, showcasing significant growth in the housing market.
89% Owned by Charity
Philanthropic Ownership
The majority of the company is owned by charity, ensuring that profits support global stewardship causes.
39 Floorplans
Design Variety
They offer 39 designer-inspired floorplans for single-family homes and townhomes, emphasizing energy efficiency and long-term structural warranty.
Over 6,000 Homes Built
Housing Development Scale
Since its inception, the company has built over 6,000 homes across Pennsylvania, Maryland, and the Carolinas.
- Building 12 homes in its first year.
- Recognized three times as America's Best Builder by Builder Magazine and NAHB.
- Acquired Evans Coghill Homes to expand into the Carolinas, developing communities in Charlotte with 200+ future home sites.
- Offers projects ranging from entry-level to luxury homes priced from the low $500 Ks to over $1 million.
- Quality craftsmanship
- Customer satisfaction
- Commitment to innovation
- Strong teamwork
- Continuous improvement
- Integrity in every aspect
- Passion for excellence
2030
Net Zero Homes Target
Aiming to construct homes that produce as much energy as they consume by 2030.
- Use of energy-efficient building materials
- Commitment to reducing the carbon footprint
- Building homes with sustainability in mind, including advanced insulation, energy-efficient systems, and eco-friendly products
- Partnership with energy-saving technologies to promote environmental responsibility
- Leaders in the building industry for sustainable home construction
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