Description

Key responsibilities include identifying sales and density opportunities, working with brands to optimise their business and marketing strategies, and developing an effective CRM approach that supports the strategic asset plan. The role also involves attending leasing meetings to articulate centre performance, supporting leasing teams with viewings, and creating plans to manage void units through temporary lettings and visual merchandising.

Brand‑partner liaison is central to the role: regular brand visits, monthly brand meetings and a structured communication strategy keep partners informed on commercial, marketing and operational matters. The incumbent will coordinate with onsite service teams to resolve operational issues quickly and maintain up‑to‑date contact records for store and area managers.

Analysis of sales, footfall and other performance data is required on a daily, weekly and monthly basis. The candidate will collate, benchmark and present this data to internal stakeholders, using metrics such as CACI, dwell time, average spend and catchment profiles to drive brand performance.

The role also supports guest experience by collaborating with centre teams, delivering induction training for new brands and ensuring operational standards are met. Working with the central marketing team, the incumbent will help promote centre offers online and drive customer traffic.

• Identify and drive sales opportunities to increase retail density across London sites.
• Build and maintain relationships with retailers and food & beverage brands, understanding their strategies to optimise performance.
• Develop and execute a CRM strategy aligned with the asset plan and support brand communication.
• Attend leasing meetings, present centre performance and assist with tenant viewings.
• Manage void units through temporary lettings and visual merchandising.
• Conduct regular brand visits and chair monthly brand meetings to share performance updates.
• Coordinate with onsite service teams to resolve operational issues promptly.
• Analyse daily, weekly and monthly sales and footfall data, produce reports and benchmark performance.
• Deliver centre induction training for new brands covering operational and commercial standards.
• Collaborate with central marketing to promote offers and drive customer traffic.

Requirements

The Business Development role sits within Landsec’s central London property team and reports to the Business Development Manager. As the first point of contact for retailers and food‑and‑beverage operators, the incumbent will drive vibrancy and vitality across the portfolio by managing brand‑partner relationships and growing sales to meet agreed targets. A broad retail background, commercial drive and a ‘can‑do’ attitude are essential.

Essential criteria include retail, shopping‑centre or food‑and‑beverage management experience, a proven track record of sales growth, strong stakeholder relationship skills and the ability to analyse data and make recommendations. The position is a 12‑month fixed‑term contract.

• Required: retail/food & beverage management experience, proven sales growth, strong stakeholder relationships, analytical and communication skills.

Benefits

Landsec offers a competitive salary together with a performance‑based annual bonus, 25‑27 days of annual leave (plus a three‑day festive break), enhanced pension contributions up to 10.5 %, private medical insurance, life assurance and income protection, as well as flexible working options and a range of wellbeing programmes.

• Offer: competitive salary, 12‑month FTC, performance‑related bonus, 25‑27 days annual leave plus festive break, pension up to 10.5 %, private medical, life assurance, flexible working options.

Training + Development

Interview process

Visa Sponsorship

Security clearance