Call Center Representative

Description

This is a part-time and full-time, on-site role for a Call Center Representative located in Elk Grove, CA. In this position, you will handle inbound and outbound customer calls, address inquiries, and provide information about the company's services. Key responsibilities include resolving customer issues, delivering excellent customer service, accurately recording interactions, and coordinating with other departments as needed to ensure customer satisfaction.

Requirements

• Excellent interpersonal skills and the ability to build rapport with customers
• Reliable, detail-oriented, and able to work in a fast-paced environment
• Strong customer service, customer satisfaction, and customer support skills
• Previous experience in a call center or customer service role is a plus
• Outstanding verbal and written communication abilities
• Proficiency in computer literacy, including familiarity with basic office software and customer management tools
• must have call center experience 2+ Years

Benefits

Pay is $19.00-$20.00 DOE plus generous commission structure.

Training + Development

Interview process

Visa Sponsorship

Security clearance