Multi-Family - Energy Advisor I
Franklin Energy
Provides energy efficiency advice, installs savings products, and manages client projects.
27 days ago ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Charlotte, NC
Field
Company Size
1,000 Employees
Service Specialisms
Energy Efficiency
Load Management
Transportation Electrification
Federal and State Funding
Decarbonization
Sector Specialisms
Energy Efficiency
Transportation Electrification
Federal and State Funding
Decarbonization
Commercial Buildings
Industrial Buildings
Small Business Energy Solutions
Load Management
Role
What you would be doing
technical consulting
opportunity reports
data analysis
product installation
program promotion
customer engagement
- Initiate new business with new customers through business-to-business efforts
- Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water system, building and pipe insulation, and air sealing
- Work with utility customers to provide energy efficiency and the business activities of its customers
- Understand and implement the company’s Sales Process, including but not limited to:
- Make outbound calls to existing customers to meet assigned energy saving targets
- Identify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager, provide follow-up to as required
- Adhering to the safety requirements of the organization and the utility client
- Lead presentations promoting energy efficiency programs for targeted groups
- Build quick rapport with customers. Quickly initiate conversations with customers on site and virtually regarding energy usage at the facility
- Assist customers through the rebate application process
- Manage field time effectively with customer, Trade Ally and program stakeholder visits
- Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
- Direct installation of energy saving products as directed by program management
- Enter data into spreadsheets and database to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
- Promote the energy efficiency program to customers, trade allies and program stakeholders within your assigned territory
- Develop and deliver presentations to create awareness about the program
- Assist Program Manager in the training of new team members
What you bring
energy modeling
microsoft office
data entry
utility experience
bachelor’s degree
customer service
- Must be self-motivated, organized and have ability to prioritize workload
- Previous energy efficiency and/or energy modeling experience- Preferred
- Strong data entry skills in entering information in tracking systems/databases
- Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
- Ability to communicate effectively, both verbally and in writing with customers, clients and employees
- Reliable transportation
- Previous customer service, sales, or marketing experience
- Willingness to travel less than 50%
- Must be flexible to handle a wide variety and work at a fast pace
- Ability to adapt to changing environment in the program when required
- Ability to analyze and interpret data and solve practical problems
- Proficient in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook
- Valid driver’s license
- Knowledge of mathematical concepts such as fractions, percentages and ratios
- 1 – 2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience
- Bachelor’s degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in electric/gas utility field will be considered. Equivalent work experience may be considered.
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Interview process
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Company
Overview
- Founded with a mission to drive energy efficiency across diverse sectors.
- Delivers innovative energy management and sustainability solutions to utility companies and businesses.
- Works on large-scale projects aimed at improving energy efficiency in residential, commercial, and industrial sectors.
- Specializes in energy-efficient solutions, including energy audits, retrofitting, and renewable energy integration.
- Helps organizations reduce energy consumption while supporting sustainability goals.
- Focuses on cutting-edge solutions for energy savings, from smart technologies to solar and wind energy integration.
- Has established itself as a leader in energy efficiency across multiple sectors, including utilities and residential.
- Stands out for its ability to tailor solutions to meet the unique needs of each client while maximizing energy savings.
- Collaborative, innovative, and driven by purpose.
- Operate with integrity, commitment, and passion.
- Excellence in customer service.
- Accountability to customers, partners, and employees.
- Encourage a culture of safety and teamwork.
2050 Net Zero Goal
Climate Commitment
Aims to achieve net zero emissions by 2050, reflecting strong environmental responsibility.
1.4B kWh Saved
Annual Energy Savings
Delivers significant energy savings annually through innovative solutions and programs.
- Developing energy-saving programs to help clients reduce energy consumption.
- Focus on sustainable energy solutions for communities.
- Promoting the use of renewable energy sources through client programs.
- Gender balance in the workforce.
- Promote a culture of respect and fairness across all levels.
- Offer equal opportunities for professional growth and development.
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