Develop relationships and work closely with clients through meetings to secure future instructions/business
Deal with telephone and email enquiries from applicants and landlords
Offer a first class level of customer service at all times
Negotiating lettings
Register enquiries and arranging appointments
Generate a targeted number of viewings per week
Sell all company services strongly and ethically to generate new and repeat business
Requirements
ms office
lettings
communication
negotiation
time management
detail oriented
Accuracy and attention to detail
Possess a composed manner in order to be able to work under pressure
Demonstrate a successful track record in meeting and exceeding targets
An understanding of confidentiality issues and the use of discretion
Previous experience of working to deadlines
Excellent negotiating skills and rapport building skills
Excellent communication skills - must be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
Confident manner with clients and the team
Proficient in the use of Word, Excel & PowerPoint
Previous Lettings experience
Good time management and ability to prioritise workloads
Benefits
Financial: Pension, company care allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Health & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work